Warwick New York

Average hotel with a very good location We stayed for 4 nights during our family visit to New York. The receptionist are very polite and were able to get us into our room before we were meant to be. The room was slightly old fashioned but very clean and everything worked so cannot complain. Beds are comfy and the TV has a good selection. Only negative was not having a view our our window has it wad surrounded by 2 walls meaning it was dark all the time and had no sunlight at all. Location is brilliant as you are near central park which is lovely for a stroll. Also close to time square but no so close you are in the middle and can hear loads of noise. Would recommend for someone to stay if they are doing a short sightseeing visit to New York.

Excellent location. Great and friendly staff. Unique but dated feel. Excellent location. Great and friendly staff. Unique but dated feel. The Warwick has been the hotel for our annual NYC destination trip twice out of the last five years. They always deliver for our group of between 10 and 15 groups. They are friendly to every guest and visitor. They do charge a small fee to hold your bags. The rooms aren't the biggest, but certainly aren't the smallest in NYC. I was upgraded to a suite on our recent trip and was really surprised by how much extra space we had. Oh, and everything is clean. They've done a solid job and will continue to be on our list of potential NYC hotel options. A short walk to central park, I would recommend you consider them as well!

Almost Perfect Until our last evening Our visit started out fantastic. Hotel is in a super location. Rooms were old fashioned but decent size, comfy beds and clean which was super important. On our last evening, my mum fell ( i must stress that it happened outside of the hotel so absolutely nothing to do with them). We arrived back to the hotel to decide what to do, as at this point she thought it was just a sprain and itd be ok. It was around 4.40pm and we asked for an ice pack and if we could sit in the bar area for a bit of privacy away from the busy lobby, my mum just wanted a minute before we went to be seen. . We were told No as the bar didn't open until 5pm. We asked for a brandy for her for the shock and details of the nearest medical center. The manager arrived shortly after we got into the bar, around 5.05pm and insinuated that we only wanted 'to drink' This was very insulting. It turned out my mum broke her wrist. She was seen in a nearby hospital and got great care. It's just unfortunate the hotel staff were less understanding of our situation. We did make a complaint and were told someone would be in contact but 2 months later we still have heard nothing. The only staff member who was kind was the doorman. Fair play to him for his kind words.