Sheraton Niagara Falls

Niagara Falls, New York United States of America

Sheraton Niagara Falls
4.2
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Availability
496chaia
9 days ago
Awesome Hotel I rarely give hotels 5 stars but this place definitely earned the full 5. Very clean rooms and bathrooms Super fast check in and out Amenities were awesome for the price. They have a indoor heated pool and whirlpool which is set up like a beach and my kid loved it. They have a small gym with ellipticals, treadmills, cycling machines and medicine balls all of which are new. There is a aquarium that separates the pool and gym area from the main lobby. They have a Full restaurant (Rainforest Cafe) on the main floor (terrible food and way to expensive i have a review on their page as i wouldnt blame the hotel for the downfalls of the restaurant), they have a full service Starbucks in the main lobby as well as a bar/nightclub off of the main lobby. I used the groupon deal to book my stay for me and my 11 year old son. They gave up multiple coupons for their services and some of the attractions around the area. Surprisingly they gave me a bottle of wine at checkout. It's their own wine that they make. The halls are massive like a cruise liner. The people working the desks were always friendly and approachable. They also have the tunnel that leads from the hotel to the casino but I didn't get a chance to check it out. Parking is $20 a day (city parking) and the lot is directly net to the hotel. Bathroom was fully stocked with body wash, shampoo, conditioner and even lotion. They have about a 70 inch 4k tv on the wall along with 2 platform queen beds. There were padded benches along the walls that doubled as clothing drawers. There is a mini fridge, coffee maker, blow dryer complimentary bottles.of water (2 per day). The ONLY downfall was that the bathroom sink was clogged and I couldn't figure out why. I didn't bother to call the desk since we're only staying 2 nights. TRUST ME if this place has an opening and your in the area make sure to lock in because it's a top 3 hotel i have ever stayed at and I've been to alot around the country!

Amenities

Pool - Indoor
Spa
Center- Fitness
Restaurant

Property Location
Sheraton Niagara Falls is centrally located in Niagara Falls, a 4-minute walk from Seneca Niagara Resort & Casino and 7 minutes by foot from Niagara Falls State Park. This hotel is 0.6 mi (0.9 km) from Aquarium of Niagara and 0.8 mi (1.3 km) from Maid of the Mist.

Rooms
Make yourself at home in one of the 391 guestrooms featuring refrigerators. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include concierge services, shopping on site, and wedding services.

Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Niagara Falls? This hotel has 11153 square feet (1036 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
496chaia
|1 review
Awesome Hotel I rarely give hotels 5 stars but this place definitely earned the full 5. Very clean rooms and bathrooms Super fast check in and out Amenities were awesome for the price. They have a indoor heated pool and whirlpool which is set up like a beach and my kid loved it. They have a small gym with ellipticals, treadmills, cycling machines and medicine balls all of which are new. There is a aquarium that separates the pool and gym area from the main lobby. They have a Full restaurant (Rainforest Cafe) on the main floor (terrible food and way to expensive i have a review on their page as i wouldnt blame the hotel for the downfalls of the restaurant), they have a full service Starbucks in the main lobby as well as a bar/nightclub off of the main lobby. I used the groupon deal to book my stay for me and my 11 year old son. They gave up multiple coupons for their services and some of the attractions around the area. Surprisingly they gave me a bottle of wine at checkout. It's their own wine that they make. The halls are massive like a cruise liner. The people working the desks were always friendly and approachable. They also have the tunnel that leads from the hotel to the casino but I didn't get a chance to check it out. Parking is $20 a day (city parking) and the lot is directly net to the hotel. Bathroom was fully stocked with body wash, shampoo, conditioner and even lotion. They have about a 70 inch 4k tv on the wall along with 2 platform queen beds. There were padded benches along the walls that doubled as clothing drawers. There is a mini fridge, coffee maker, blow dryer complimentary bottles.of water (2 per day). The ONLY downfall was that the bathroom sink was clogged and I couldn't figure out why. I didn't bother to call the desk since we're only staying 2 nights. TRUST ME if this place has an opening and your in the area make sure to lock in because it's a top 3 hotel i have ever stayed at and I've been to alot around the country!
KCJ44
|1 review
Nice hotel My husband and I stayed here August 8-14. They are in the process of remodeling the rooms, so there are older and updated ones. We got one of the updated rooms( no microwave, but there was one in the ice room to use). The room was big, the beds were okay( kind of lumpy but you get use to it). I bring my own pillows, but my husband said they were okay. It is not a quiet hotel as you can hear anyone in the hallway, but it wasn’t excessively loud( unless the child or adult was). There is a Starbucks and restaurant Rainforest inside the hotel. There’s a tunnel to the casino across the street which also has restaurants. There is plenty of parking but there is a daily fee to park everyday. Close and walking distance to the Niagara Falls State Park. The staff were very helpful, friendly and polite!
jhrisio
|1 review
Grandkids overnight Check in and upgrade were extremely smooth. Desk reception was cheerful and helpful. Room was quiet and comfortable (upgraded, newly renovated). Check was quick and Club attendant in Jade room was very courteous and helpful as well
M8067JHpamelat
|1 review
Very positive experience. Very pleasant visit to our hometown of Niagara Falls, New York. We were treated very well by the front desk staff. The hotel is beautiful and convenient to the Falls, casinoj, restaurants and more.
H6400QVpamf
|1 review
Very much enjoyed our stay at Sheraton Niagara Falls Hotel was very nice. And clean. Staff was very attentive. Only complaint is the outlet in the bathroom did not work properly. I shared this with the front desk. Believe they made a note to get it corrected. Could not have asked for more. Hotel was very close to The Falls. Great for us elderly grandparents !!

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