Sheraton Niagara Falls

Niagara Falls, New York United States of America

Sheraton Niagara Falls
4.2
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Availability
juliecO7868JM
4 days ago
Highly recommend. Great staff. Ashley was an amazing help and answered all of my questions. She gave great trip advice and how to make the most of a quick stop. Thank you!

Amenities

Pool - Indoor
Spa
Center- Fitness
Restaurant

Property Location
Sheraton Niagara Falls is centrally located in Niagara Falls, a 4-minute walk from Seneca Niagara Resort & Casino and 7 minutes by foot from Niagara Falls State Park. This hotel is 0.6 mi (0.9 km) from Aquarium of Niagara and 0.8 mi (1.3 km) from Maid of the Mist.

Rooms
Make yourself at home in one of the 391 guestrooms featuring refrigerators. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include concierge services, shopping on site, and wedding services.

Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Niagara Falls? This hotel has 11153 square feet (1036 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
juliecO7868JM
|1 review
Highly recommend. Great staff. Ashley was an amazing help and answered all of my questions. She gave great trip advice and how to make the most of a quick stop. Thank you!
robjH9531SY
|1 review
Amazing staff on the property The staff should get 10 stars. They were very welcoming and accommodating as soon as we checked in. They single handedly made our stay surpass our expectations.
K4054KIcandacem
|1 review
Club level rooms not as advertised The hotel is very dated and is in the process of renovations. We were very disappointed that we paid for club level rooms - not worth it at all. Club rooms are on the 6th floor and the club lounge is temporarily located all the way down on the first floor. Snacks were extremely basic and sparse. The website specifically mentions "premium beer and wine" availability during happy hour - yet there was no alcohol at all available at that time. Appetizers included cut up pieces of deli meat and breakfast included powdered eggs. Food options are honestly better at a Hampton or even a Comfort Inn.
tkjklobdell
|1 review
Great place to stay in Niagara Falls NY It was very clean. The club room was amazing. It had everything you would want for breakfast and a light dinner.. The receptionist was very helpful.
randon0890
|1 review
Nasty,dirty run down hotel We checked in on June 19/25 after a very long day of travel. Right away the issues started,the toilet would not flush. They came to fix it,which was good. Our first shower we realized the shower doors were installed incorrectly,so every time you showered you would have a flood in the bathroom. The cleanliness of the bathroom was beyond nasty. Due to the fact that flooding happened there was black mold. I did write an email to the hotel after we got home. The only response was I didn’t see a complaint about the cleanliness but I did see it about the toilet. They offered and upgrade for our next trip which there won’t be for us. I told them that but they never replied again.

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