Americana Waterpark Resort and Spa

Niagara Falls, Ontario Canada

Americana Waterpark Resort and Spa
3.3
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Nojan_Sh
42 days ago
A good place with more potential to be better. A good place with well equipped rooms, very clean, great place for families with children, the water park is not that big but it's good enough and entertaining. Seeing some people with clothes in the pool and water park area is annoying and for sure it's not hygienic since they don't use proper swimming suits and enter the water with clothes _. I strongly suggest the management board to reconsider the water park dress code strictly. Paid parking is not an acceptable option but it's not bothering that much. Avoid being there on weekends, it is worth it to apply for two days leave and go there in the middle of the week.

Amenities

Pool - Indoor
Spa
Waterpark
Internet - Wi-Fi - Free
Childrens Pool
Restaurant

Property Location
With a stay at Americana Waterpark Resort and Spa in Niagara Falls (Lundy's Lane), you'll be a 3-minute walk from Waves Indoor Waterpark and a 2-minute drive from Canada One Factory Outlets. This family-friendly resort is 3.1 mi (5.1 km) from Fallsview Casino and 3.5 mi (5.6 km) from Casino Niagara.

Rooms
Make yourself at home in one of the 202 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools and a complimentary water park. This resort also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Dining
Grab a bite at Fields Bistro, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this resort consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Mmf_law
|1 review
Fun waterpark, but horrendous internet and restaurant experience The waterpark is good. Our woom was nice, but our balcony overlooked the parking lot. There were some rooms with a view of this beautiful picturesque park / quiet space, but I would imagine those are the very expensive / fancy rooms. The Wi-Fi is horrendous. After attemping to connect several times, I just opted to use my data. I was breastfeeding at the time of our stay so I woke up at around 3:30am to pump some milk. I figured the Wi-Fi must be good at that time, because how many people could possibly be using it. Despite is clearly not being peak usage time, it was still incredibly slow / nothing would load. There is nothing more frustrating than lagging internet. We tried to go to Boston Pizza at the hotel for supper, but despite the restaurant being half empty, we were told that it would be about a 20 mins wait because the kitchen needed time to catch up. We said that's fine, and asked if we could just sit at one of the many empty tables while we waited. They said no, and that they would call us when they were ready to seat us. We decided to go eat elsewhere.
jesse771
|1 review
Okay family stay Stayed 2 nights. Hotel is tired. We were in a junior suite. Room was cleanish, some trash had been missed - our four year old found an old and hairy gummy bear, a lid from a juice container and some other wrappers. Few stray hairs, stains of the curtains and bed frame nothing crazy….The front desk admitted they had a very busy week, lots of people were trying for early check in.. I’m empathetic, may have impacted the room. The bunkbed area had a small cutout to the main room and the area was taped sloppily to hold down peeling walls. But the biggest challenge in our stay was soundproofing, there seems to be little between the floor levels and to the hallway. At our son’s bedtime (admittedly early) we could clearly hear kids playing and jumping on the floor above us and in the hallway. Amenities are okay. Our son enjoyed the waterpark, arcade and playground. There were sufficient options that were within his age and ability. It’s well located and more affordable than staying closer to the falls. Recommend budgeting for breakfast - the food is adequate but didn’t seem to match the price point. Also opened later than I would think for a hotel with lots of littles (8am). Overall I’d say a positive stay but with some investment and attention to detail would choose over great wolf lodge (or similar) for people looking for a bit lower key family stay, especially with younger kids.
Nojan_Sh
|1 review
A good place with more potential to be better. A good place with well equipped rooms, very clean, great place for families with children, the water park is not that big but it's good enough and entertaining. Seeing some people with clothes in the pool and water park area is annoying and for sure it's not hygienic since they don't use proper swimming suits and enter the water with clothes _. I strongly suggest the management board to reconsider the water park dress code strictly. Paid parking is not an acceptable option but it's not bothering that much. Avoid being there on weekends, it is worth it to apply for two days leave and go there in the middle of the week.
Q8011GRambert
|1 review
Terrible. Improperly booked in the middle of a school group We booked here for a family wedding and weekend getaway well in advance of the stay. The online pictures made it look spacious and beautiful but unfortunately the room and bathroom was very small and the grounds didn’t live up to the pictures. I would have been ok with this, but they booked us right in between multiple rooms booked for a teenagers school field trip. Kids and teenagers rooms down one side of the hall next to us and adult supervisors the other. It wasn’t just the kids not able to be controlled, playing ball, yelling and visiting in the halls until well past midnight despite talking to them and security being called. It was the adults that pulled room chairs into the hall visiting and drinking all night that kept all of us up and disturbed. I feel that the bookings could have been shifted to accommodate the group and perhaps put us at the end of the hall, not in the middle where adults and kids were repeatedly knocking on our door to visit and checkup on their friends. Multiple attempts to talk to the group directly, the front desk and call security did nothing. After complaining on check out, I was given less than 7% off our stay. Only stay here if you have the need to stay up all night with kids or just want to turn them loose in the water park.
jperusello86
|1 review
Not cool man I went to Americana with my family and my We went with friends on Saturday this past weekend and we were there for 6 hours. After about 5 hours my oldest daughter started to feel very very ill. She said she couldn't breathe and needed to leave immediately. She went outside to get some fresh air and came back inside saying that she couldn't get better and she thought she might have to seek medical attention. We ended up leaving and she was afraid the rest of the night that she wasn't going to feel better. Fortunately enough, in the morning she woke up feeling fine but the employees should know how to properly distribute the chlorine so that the customers don't feel that feeling. Written by a 9 year old who needed to speak her peace. Posted by her father who supports her in every way. Poo poo bum bum. 2 stars

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