Casey Key Resorts - Beachfront

So much potential... First and last time visiting. The good: Booking was easy, they were clear on instructions on how to check in and the place was clean. We weren't able to get an early check-in, which is understandable. The place we stayed in was quaint. Nothing fancy but comfortable, well-stocked and clean. The property was well-maintained and welcoming. The bad: There are a lot of rules and if you don't pay attention, I can see how this can become a very unpleasant and expensive experience. First, for such a small place, the charges for guests, parking and towels, chairs, etc is shocking and not something I want to have to think about when I am on vacation and trying to relax or visit with friends that live in the area at the place I am staying. It would be nice to see these built into the cost and "complimentary" instead of being listed out as something I have to keep track of and schedule ahead of time. However, that's clearly only my preference. The unfortunate part came when I had to change travel plans and leave one day early. We live a 5 hour flight away and had a family emergency come up. On top of changing flights, etc there was alot going on on my end to manage. They had no problem changing my dates and excepting my early departure, but I only later came to find out that the room is non-refundable. Instead of refunding the night we didn't stay (we were able to check out on time) I was told that I will receive a "credit to the resort". So I asked if they have any other properties in the US that I can visit, since I don't see myself returning to the area for a while, if ever, or if there is any other way I can spend the money and get something in return. I have yet to hear a response. I can understand if it's a large chain and I have the option to use my "credit" towards a night anywhere else, but that's not the case. If you stay here, I suggest you pay very close attention to the details, and there are a lot. It really takes away from the small town vibe of relaxing and enjoying your time when you have to make sure you're not being charged for multiple things that may not have been made clear at all. I was unable to find anything regarding the "resort credit" in any communication: on the website, in any email or text correspondence. Not even in the DOCUSIGN. The only thing I found was when I was searching and went back to the website and tried to book a room and that is the only time that I could find that it shows that the rooms were NON-REFUNDABLE. So be very aware if you book here that if your plans change, you will not be refunded for nights you are not able to stay. Also, there is no office, it's all virtual non-contact check in. Only communication is via email or text. Ultimately, it's very bad taste that they have yet to respond to my question regarding the options to use the credit. It comes across as well, they got my money so what do they care? Unfortunately, due to that, I would not recommend staying here and I will not refer any friends or family to stay either. There are plenty of other places to choose from in the area. Also, it was confusing when booking, due to the different properties and addresses, if you aren't familiar with the area, which I was not. If the owner wants to look up our reservation, as he has in previous reviews, it is listed under my husbands name. J.H. It seems like they've had some change in ownership and I really hope they figure it out, because it does seem to have some potential and I wish we didn't leave with such a bad taste in our mouths.

Magnificent Getaway Cottage This has been our Anniversary place. We’ve gone 4 times now.. I love this cute secluded little cottage. We always stay in the Oceans room.. It’s a little pricier but I will tell you the views from your bed are absolutely stunning. The Sunset in the beach is breathtaking and peaceful. Not many on the beach so you can definitely enjoy the waves crashing in. Highly recommend for a romantic getaway.. Close to restaurants and shops.. and the drive down Casey Key Rd looking at the Mansions is great also.

Great place for our honeymoon The staff was so friendly. Dana and Carol were super sweet! House keeping was super sweet too. We loved how clean and cozy everything was. The spot is a perfect getaway. The beach water is super clear and We saw three manatees! :)

There during time of renovation, still a wonderful stay. Audrey was the best! Had to check in at the main location, but the place was just what I wanted, walk out and on to the beach. Was able to use the wifi with no issue and enjoyed the quiet. Nice place to just relax. Easy to get around town and walk to establishments. Only trick was watching out for the vehicles that were sight seeing and not watching the road.

Casey key resorts beachfront We have stayed here in the past and LOVED every minute. This time-not so much. Prices had increased, room was substandard at best- light fixtures coming loose from the wall and broken, blinds on French forts broken and rusted, ac was incredibly loud, room smelled musty, faucet on room sink coming loose from sink, etc. Such a disappointment after our previous stays. Audrey (the housekeeper) was lovely. If it weren’t for her telling us that they are remodeling completely this month, we would have written this place off entirely. Apparently, it was bought by someone else during covid and had gotten very run down the year before that. Doesn’t explain the price we paid for a substandard room, though. We will probably give this place one more try thanks to Audrey, depending on the prices and how much they do to improve the rooms.