Best Western Plus Olive Branch Hotel & Suites

Sandra is GREAT Loved this place. Manager Sandra went above and beyond to make our stay perfect !! Employees such as her , are very hard to come by !! Will definitely be returning. Beds were super comfortable, room very clean and breakfast was wonderful rates were good . No complaints at all . We travel a lot and this was definitely our favorite .

As shady as it gets I have a confirmation for a four night stay at this property this upcoming weekend, which I booked directly through Best Western. I received a call 2 days prior to my arrival from the manager stating that she "can't honor the reservation," as she has no rooms available. I told her that the reservation had been confirmed 10 weeks ago, and inquired as to why the room wouldn't be available. She said because there are other guests in the room that I had reserved who are "refusing to leave." I have never heard of such a ridiculous thing. Not so much as an apology, an offer of refund - only "I don't have a room for you." I have reached out to corporate to see what type of recourse I have. Absolutely despicable business practice by this hotel. Avoid like the plague!

HORRIBLE SERVICE WHILE BEING HARASSED BY COME YO FIND OUT ....THE MANAGER!!!! New live in manager here at the hotel is ABSOLUTELY DISRESPECTFUL! her employees she disrespects , audio recording people without their knowledge true disgrace! I know the owners from being here in the past for business and I aswell will be contacting them soon while ALSO checking out early because of being harassed by this new manager. I'm not sure of this guy's name all I know is that shim is absolutely out of pocket and I will never be coming here again . Also going to be trying to help the employee that she has recorded without her knowledge with a lawyer because it's for one illegal and 2 pretty sad she wants to try and bully the other employee. IM VERY disappointed that Rohan and Monica hired such a disrespectful person while ALSO refusing to tell me her name , only say she's the manager like she owns the place. Real professional id say . She also LIED when she said that my dog tried to bite a housekeeper which in FACT IS COMPLETELY FALSE. SO WHOEVER THIS NEW MANAGER IS THAT LIVES THERE AND PARKS IN A HANDICAPPED SPOT WITHOUT A HANDICAPPED PLATE OR TEMP I FIND IT RIDICULOUS AFTER MULTIPLE PEOPLE HAVE SAID THIS LADY SHOULD ABSOLUTELY NOT HAVE A MANAGER POSITION, BECAUSE SHE CANT EVEN VE RESPECTFUL TO HER OWN EMPLOYEES LET ALONE THE GUEST THAT PAY GOOD MONEY TO STAY IN THIS HOTEL. MY REMAINING CONTRACT TIME THE 26 OF US THAT ARE IN AND OUT OF THAT HOTEL WILL NO LONGER EVEN THINK ABOUT COMING TO THAT HOTEL. LOST MANY LOYAL CUSTOMERS BECAUSE YOUR MANAGER IS RUDE AND TRULY SEEMS TO BE A ABSOLUTE RACIST! SORRY NOT SORRY DO BETTER NEXT TIME BEST WESTERN PLUS.AND HOPEFULLY YOU DONT RUIN ANOTHER CORPORATE STAYS CONTACT IN THE PROCESS!!

Nice place, convenient for our need Close to family, close to where we needed to do work, close to gas and close to many options for food.

Exactly what we needed After driving 730 miles, we checked into the BW Plus at Olive Branch. The room was exactly what we needed. Comfy beds and a quiet room let us get our much needed sleep. The icing on the cake was the unexpected breakfast in the morning. We knew we'd have breakfast served, just didn't expect eggs, bacon, potatoes, sausage, juice, fruit, a bread assortment and lots more. The gal taking care of serving did an outstanding job of keeping food fresh and the area cleaned up. Well done!