Best Western Plus Ottawa/Kanata Hotel & Conference Centre

Ottawa, Ontario Canada

Best Western Plus Ottawa/Kanata Hotel & Conference Centre
3.5
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Availability
caylahluloff13
1 year ago
Family trip This trip was strictly a leisure activity event myself and my wife decided to take our kids on we had a great time enjoying the pool and the view we had agreed it would have been more enjoyable if there was a complimentary breakfast but maybe in due time thanks

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at Best Western Plus Ottawa/Kanata Hotel & Conference Centre in Ottawa (Nepean), you'll be within a 15-minute drive of Canadian Tire Centre and Rideau Canal. This eco-certified hotel is 10 mi (16.1 km) from Parliament Hill and 10.3 mi (16.5 km) from Carleton University.

Rooms
Stay in one of 84 guestrooms featuring LCD televisions. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby.

Dining
Enjoy a satisfying meal at High Fives Sports Pub serving guests of Best Western Plus Ottawa/Kanata Hotel & Conference Centre. Quench your thirst with your favorite drink at the bar/lounge.

Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
caylahluloff13
|1 review
Family trip This trip was strictly a leisure activity event myself and my wife decided to take our kids on we had a great time enjoying the pool and the view we had agreed it would have been more enjoyable if there was a complimentary breakfast but maybe in due time thanks
jansler2023
|1 review
unsafe for families General location was great for our needs. Hotel is run down and rooms need to be updated. Stains on sheets and towels. Room was not cleaned our 2nd night or given clean towels. We were harassed by other guests in the hotel that were addicts being housed there. Hotel should advertise that they house subsidized living. We were afraid to walk down the hall in the lobby to use the washroom. No management on site for 4 days straight to deal with any emergencies. There was a strong smell of smoke in one area. The price of this hotel is not worth what you get, it was absolutely absurd what we were charged for all the issues that arised. We will definately not be returning.
lesley g
|1 review
Good experience This is a very clean establishment. Beds and pillows were comfortable. Staff very pleasant and helpful. Lots of free parking. Good having a restaurant attached to the hotel. Have stayed here before and would again.
Stepan P
|1 review
Smoked trip Fire alarm at 3am - somebody got drunk, spilled alcohol around and set up fire, according to receptionist next day. People were evacuated and waited outside until 4 am while firefighters checked building. We were allowed to return to our rooms after. Strong smell of smoke from ventilation not very comfortable to sleep with... 1 day Internet did not work due to issues from Rogers. Had 3 stays at this hotel last year - always were issues with wi-fi Internet. Bad coverage in the second building located further away from Robertson street. If we do not consider fire event - quite average and old hotel, I would say motel, needs renovation. Location is good - gas station, plaza with several restaurants and Metro/LCBO etc within walking distance just across the road. Breakfast is good. Restaurant is ok. Adult massage parlor is 30m away. But it is quite, no issues from that side :)
patlarocque
|1 review
BED BUGS!!! My girlfriend and her child got horribly bitten during our 2-night stay here. My girlfriend also had a terrible allergic reaction to the bed bug bites, requiring a trip to the hospital. When brought to the attention of the staff at the front desk, nothing was done and she seemed very dismissive stating simply "I will pass the information on".

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