Comfort Suites Oxford I-20 exit 188

Okay but nothing special Checked in at 4PM and met by a rude desk attendant, Morgan. Not friendly at all, borderline hostile. The second night a bus parked outside our window and left running. I called the desk and Morgan answered. She seemed like she didn't want bothererd with this. To confirm she would take care of it I asked again. At this point she snapped, "I said I would look into it". She was most unhelpful on everything The breakfast was great. All other hotel personnel were great. We had a suite with a wooden door between us and the next room. We could hear everything the people said.

Worst Hotel Booked a room online with 2 queen beds and a sofa bed. Showed up and the room smelt awful. We tried to look past it as we were tired and just ready to get some rest after a 9 hour road trip. As soon as we unfolded the sofa bed the aweful smell became much more pungent. It litterally smelt like a fish market in there. We went and asked the lady at the desk for some spray and she came to the room to smell it her self. As soon as she opened the door she said "oh yea, I can smell it from here". She provided spray but it just made the smell worse. On top of that, we discovered that there was a dirty pair of underwear lying in the restroom. At this point we asked if we could switch rooms and she said that they only had one room available and it was a king with a king sofa bed. We said we would take it, but we were going to get dinner and let her get everything switched over while we ate. When we came back, the manager was there. He said he had just sprayed the room and it smelt fine. We informed him that we were supposed to have our room switched but he said it was already taken. This was upsetting since we told the lady that we wanted it and she said she would be working on getting us switched over to it while we ate. We went back into the original room and it did not "smell fine". We asked the manager to come back into the room and smell it him self but he refused. In fact, he refused to even look our way the entire time because evidently his phone was more important. We were not rude in any way to them and the lady at the front desk seemed very sweet. The manager on the other hand was very rude and unprofessional. The room was obviously not cleaned well and management did not care one bit. We ended up staying elsewhere. Luckily the hotel is in a great location surrounded by other hotels who were more than willing to accommodate us.

Very nice hotel Very nice hotel. Convenient location. Clean & organized breakfast area. Several restaurants within short driving distance. Our room was clean and well maintained (aside from the bathtub drain being loose). Friendly staff. Would definitely stay here again.

Nice Suite We received a friendly greeting upon arrival at this hotel during our family trip. The suite was neat and clean. We all slept well and enjoyed the breakfast. The location is convenient for shopping and easy access to the interstate without the noise.

Pleasantly surprised We had a very nice 1-night stay. The room was clean with plenty of space. Check in and out was easy and quick. Breakfast options were good with a nice coffee machine which also provided hot water for tea. Have not stayed in a Comfort Suites for several years, but we were pleasantly surprised how nice it was.