Holiday Inn Express Palm-Desert by IHG

Good and not quite so good Typical Holiday Inn Express experience but wanted to make you aware of the view from our room. The back of the hotel is almost adjacent to what looks like an electrical power station. You can see the mountains in the distance so it’s not all bad! Staff were very friendly and helpful.

Decent stay at a reasonable price Hotel is no frills, clean and comfortable. Room is spacious with a balcony with view of the snow capped mountains (and a parking lot...). Minimal amenities which is annoying when you're about to get in the shower and there is no shower cap ( it doesn't help that they are provided at the front desk). Breakfast was good for a 3 star hotel with decent selection. Since we got a very good rate I felt good about the stay. Would not have been so happy if I had to pay what they charge for busy weekends. Would stay here again.

Quiet and clean and comfortable We needed to check in an hour early as we had a tour to go to. A LIVE person answered the phone and gave us a choice of 3 rooms which would be available for us. So check-in went quickly and smoothly. Kudos to newbie Josh who was fresh from NY. The hot portion of breakfast could use improvement, but the room was immaculate and comfortable and quiet. The staff was very accommodating and friendly. Our room even had a small outdoor balcony. Mini fridge and microwave and coffee maker as well as free parking.

Convenient and Reasonably Priced Palm Desert Stay For a spring stop in Palm Desert, this hotel was reasonably priced. (If anything in P.D. is really reasonably priced in spring.) Mostly liked: There are multiple places to plug things in. Desk area has acceptable space though the chair is fairly uncomfortable. No other chairs are in the room other than a handy hassack that can be pulled out from under a shelf. A good-sized bench easily fits 2 suitcases. Major plus. Additionally a clothes cabinet is provided along with a 3 drawer dresser (good shelf space on top) and 2 small shelves (no drawers) between the beds. A station contains a small microwave and a refrigerator. The Keurig coffee maker is useful as coffee in lobby proved not fresh or warm in the afternoon. Breakfast is typical with a good seating area. One can walk to some fast food, Starbucks, or Albertsons. The hotel was full but there was adequate parking. It was pretty quiet on the 3rd floor above the front entrance (opposite from the pool). So so: The double queen is fairly small with the sink outside bathroom – which I always prefer - but very little counter space and no towel holders except in the bathroom. How simple would installation of a towel holder have been? Reception was efficient though not … warm. As there is only 1 chair, the only place to share pizza etc. in the room is the balcony. Reading lighting by beds is poor. All in all about a 3.5 circle hotel though I did not use any of the exercise facilities. Towel racks and better lighting would earn this 4. I would stay again because of the price and convenience to 111.

Would Not Stay Again Although the hotel staff is friendly, the hotel is outdated for the price pint (paid $270 for the night), The bathroom floor was sticky and actually made the bottom of my flip flops black. No counter space in bathroom to put anything on. Breakfats was fine, what you would expect from an IHG. If returning to the area I would try another hotel.