Very Average We chose this hotel because it was a reasonable cost, considering the outrageous prices Palm Springs hotels are charging at the moment. It was just OK. We had difficulty finding the place (thank goodness for GPS ) because there did not seem to be any signs on the hotel at all, indicating that it was an Extended Stay. We approached twhat looked like an entrance and were not assured that we were at the correct hotel until we were actually inside. Tim, desk clerk, was very engaging and helpful. The swimming pool was not working because of “sandstorm damage“. The room itself was clean and had all of the basics, including a little kitchenette, which was a plus. There was a somewhat unpleasant odor in the room . Air conditioning was on super blast when we first went in and it was a nice climate control while we were there. The so-called breakfast in the morning was a grab and go with a protein bar, a crumbly, tasteless muffin, and weak coffee. I suggest going elsewhere for a real breakfast.

Cockroach Haven Our stay at Extended Stay America - Palm Springs - Airport was nothing short of a nightmare. As soon as we entered the room, we were greeted by bugs on the counter when the lights came on, accompanied by a persistently dripping tap. The unsettling moment reached its peak when a cockroach scurried across the floor as we deliberated our next steps. The room itself was dated and emitted an unpleasant odor reminiscent of a sweaty gym bag. To make matters worse, our disappointment was shared by other guests who were also expressing their discontent with their rooms simultaneously. This collective dissatisfaction underscored the widespread issues at the accommodation, indicating a need for urgent improvements across the board. When we reported the bugs at the front desk, the staff didn't seem surprised. While they handled our complaint with politeness and promptly canceled our reservation, it was disheartening to sense an apparent lack of surprise, suggesting that issues like bugs might be a known problem. I empathize with the front desk staff, as their professionalism shone through despite the challenges. It's unfortunate that they find themselves working for a company seemingly indifferent to the upkeep of the hotel, leaving both guests and employees in a less than ideal situation.

Budget Palm Springs Airport NEVER AGAIN! Horrible experience! Worst car rental experience ever! Took one hour to get checked in and get my car. Around 50+ people were still in line behind me. Too few, untrained employees, lots of computer issues. Specifically requested no red, electric car. When I finally got my keys and went to the vehicle, it was a red, electric car. Will never use Budget at this airport again. Will gladly pay more for Hertz.

Marijuana Haven If you are a family with kids and are concern about your safety, this is not the place for you. The hallways and the sometimes outside the vicinity reeks of marijuana and management are well aware of it too, unless they are pretending not to smell it.

Denied wheelchair accessible confirmed room reservation at last minute Confirmed a wheelchair accessible suite; went to check in the room had been sold, as well as all other accessible rooms. The only solution offered: stay in an in-accessible room, find another room on your own or tough luck.