Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels

Juan B is AMAZING! I am a constant visitor to Palm Springs and have always favored another property, which I genuinely love. I decided to try Avalon as I continually see great reviews and love its location. Juan Barrera was my front desk lead when I checked in, and it is rare to encounter someone so customer service-centric as he is. He was accommodating and kind, immensely appreciated his property, and was the best in class. He won me over with his commitment to customer service, and I just booked my second trip to stay at the Avalon! If you want a true professional who will help make your stay one of a kind, see Juan at the Avalon!

Great stay! Amazing experience. Beautiful property with multiple swimming pools to choose from. Great view of the mountain. Exceptionally good service. Movie night by the pool is a really nice touch. Will be back.

Lovely weekend getaway with my pup and friends. Nice property and very dog friendly. Also was able to take aqua yoga which was pretty nice since it was a hot weekend in July. Oh and waffle fries are so addictive at the pool restaurant.

Look up the Definition of Palm Springs and you'll find, "Avalon Hotel and Bungalows" My dog thinks we have a second home in Palm Springs. She’s not the only one. However, better than the responsibilities associated with ownership (I owned homes in the desert area for 32 years), when I “come home” to the Avalon Hotel and Bungalows, I have all the feeling of my own home, but without any of the negative responsibilities. Moreso, unlike a home, I have an entire staff of warm and friendly folks who look after me. Each day, my dog and I wake up and go for a walk around town, but not before I call for room service. By the time I return, the floors are scrubbed, the bed is made with clean sheets, the towels are replaced with clean ones, the kitchen sink and area are cleaned, and the outside front and back patios are spotless. I order room service for breakfast on the porch while I listen to the tinkling of the fountains, watch the palms sway and eye the delicious grapefruits growing in the courtyard. I make my way to one of the three fab pools and order lunch poolside while I swim some laps before it arrives. The acai bowls are sensational. I order room service for dinner by the roaring fireplace (winter of course) and since I stay for over a month each year, when I run out of food options on the menu, the obliging staff suggest new items for me. The cottages are uniquely palm springs, painted uplifting white with “Hollywood” dramatic black accents. The cottages are stand alone and so have no neighbors and the property is quiet and beyond peaceful. Each year when it’s time to leave, I must be dragged out while screaming and protesting; but I know that in 11 months I’ll be back. And when I can’t wait the 11 months, I pop into the desert and stay in the bungalow for a quick fix. But a place is a place but for the folks who make it special. From the gardeners and housekeepers to the front staff, back-of-office staff and spa staff, you just can’t find a better group of people. They always make me feel welcome, wanted and part of the Avalon Family. There are dozens and dozens of choices in the desert, but seriously, why would I go anywhere else. Oh, and by the way, I don’t own the place! Run don’t walk, you won’t regret it! Keep your eyes open for these amazing staff members who always make my stays so wonderful: Front Desk: Candace, Juan, Cody, Grace and Christina; Dining and Room service: Michelle, Norby, Emily, Brian, Yasmin, Eloy, Guillermo; Housekeeping: Elsa and Lorena; Valets: Demar, Raja and Alex.