Fontainebleau Terrace by Counts-Oakes Resort Properties

Room 205 Location is perfect but one of the maintenance lady's caught me smoking what I thought was the smoking area behind the blue dumpster. No she told me the other side of the dumpster. About 15 5 gallon buckets, pallets, trash no place to put your butts in which I showed her mine in my pack. There was scaffolds where the handicapped parking was (no work going on in this area), piles of metal framing maybe near the lounging area. Before you need to make rules for your guest I belive you need to spiff the place up a bit. I could understand if it was a business like your neighbor but I would give you a one star rating. The rooms were so small and definitely not comfortable for more than 2 people. We arrived on a Sunday and the first flush of the toilet, it ran the whole entire time we were there! No sleeping at night! I'm talking a solid flush, non stop! We emailed maintenance twice with no luck. The floors were nasty!!! When you walked from the door to the bathroom your feet felt filthy. Pulled out broom and mop and as you can see in photos what they clean with. So even though we were charged a cleaning fee it was dirty and I was the one who cleaned it. Had to wash towels because we couldn't get more from office. Pool water was so cold you couldn't swim. We had to look at it as a camping trip and laugh to get thru the week. Enjoy the pics!

Vacation from Hell Never rent from Vacasa. Public Service announcement. Never rent from Vacasa. Fontainebleau Terrace 1. Air conditioner broke day-2, it was cool but never cold I’m sure it wasn’t work before we got there day 5 they say the unit needs replacing… no air for our trip only a fan. 2. No parking passes, threat of towing. Finally got one on day2. There is no where near enough parking on site or off site, you take your chances if you give up your parking space to go eat or whatever. Nearest place to park without the threat of being towed is 5 miles away. 3. Low water pressure. 4. This one is the worst… we are on the 6th floor, the elevator is broke….hope you are in really good shape. I’ve rented here before different unit but it was Vacasa as well and no issues that why we came back but never ever again!

#326 Loved it! I miss it already. Clean with a jacuzzi tub, large tv and nice leather sofa, it had everything i need. The beach was gated off for privacy and large extended beach seemed to go on forever with no buildings. I loved the outdoor pool right next to the beach.

Dont stay in room 310 This room is next to the very noisy elevator. Couldnt get much rest because of the noise. Other than that, the room was comfy and clean. Easy access to the beach. They have a place to grill and sit on the patio and enjoy the scenery.

Old and run down My best friend and I booked this vacation to Panama City Beach and decided Fontainebleau looks nice and beachy. We walking up to our room on the third floor first thing we noticed were people smoking pot two doors down from us then we went into our room and it was not what we had expected at all. The curtains were mixed match there was mold on the ceiling above my bed my mattress was so hard I couldn't sleep on it, the water in the bathtub ran all night the refrigerator was dirty and Rusty and the experience for the one night that we stayed there was horrible. Called vacasa and complain to them about the bedding being dirty they were supposed to have come and changed it that next day they did not they also promised to pay me $25 refund for the inconvenience of the bedding have never received that. They also offered to refund all my money but on that short of notice we could not find anywhere to stay until the next evening. We vacated the room which was very inconvenient for us to go stay at a different Hotel. I have since tried to reach out to a girl named Danielle who did give me all the information I needed the day before arrival and she has not gotten back with me. So disappointing. Will never go through vacasa again. The only good thing about this hotel was it was right on the beach. There was no way we were going to stay for four nights there