Holiday Inn Express & Suites Birmingham South - Pelham by IHG

Great hotel The hotel staff was very friendly and the hotel and rooms were very clean, spacious, and new. It was quiet during the night and during the day. The breakfast was very nice. There was plenty of parking, and good restaurants nearby. We were very pleased with our stay.

Continuous Amazing Hospitality! I now have to travel to Pelham for a few days every month for work and was always given the option to stay at Fairfield or Holiday Inn Express. I tried Fairfield the first trip and it was very nice, but tried Holiday Inn Express the next two visits. Both of their accommodations are pleasant and I have zero complaints as far as cleanliness and comfortability goes at either location, but I will give all of my business to Holiday Inn express going forward from here on out based on quality of service and hospitality hands down! Everyone I have experienced at Holiday Inn Express has been amazing but I especially want to point out Pam at the front desk! She is the friendliest most embracing employee I have ever come across with any of my travels and she has gone above and beyond and out of her way to make sure I am taken care of and she has also helped me out when I stupidly booked double rooms on my last stay. Her aura is embracing and inviting and I’ve watched her take care of a stampede of my coworkers coming in all at once with a cool calm demeanor and a smile and laugh that makes all of us feel right at home! I believe in giving props when they are due and Pam is an amazing employee and a valuable asset to Holiday Inn Express in Pelham and the number one reason why I will bring mine and all of my coworkers business to this location from here on out!

Smelled of mold This hotel smelled of mold. The shower did not drain well. Not a "new" hotel by any means. Not worth the price we paid to stay there. Breakfast was typical, but the eating area was pretty small.

Heading to Florida...my life has traveled Continental United States since 1987...this facility deserves 5 Stars...in every aspec Cleanliness...hospitality...when you arrive in the parking lot...you have a sense of security...when you enter the front lobby it resonates with cleanliness...it has been some time to experience such a Motel for this rate...quiet...surrounded by food venues...it is ideal

Lots of attentive Security I was pleasantly surprised at the attentive Security outside and inside at 4:00 a.m. The lot was well lit and Security questioned everyone walking through and driving in the parking lot. I recommend that women traveling alone should stay here. I cannot imagine any other hotel could be more organized or have better security. Our room was also very clean and comfortable.