Holiday Inn Pensacola - University Area by IHG

Pensacola, Florida United States of America

Holiday Inn Pensacola - University Area by IHG
4
Availability
20cmw
1 year ago
Nice hotel, decent experience for my but not for my friend While I had a good experience. I was disappointed that my confirmation email said the pool was closed. It was not. I would have brought our swimsuits. We had a king bed with a pull-out couch. Room was comfortable, fridge and microwave worked and bathroom was clean. We were actually traveling with a Navy JROTC group, competing at NAS Pensacola for JROTC Nationals. Hotel was good for a group. The breakfast was pretty good, with a variety and fresh fruit. Elevators worked, were clean and efficient. Unfortunately, for my friend, who was traveling with her husband and daughter was denied a room with a couch/pull-out bed. She had a confirmation from the hotel that she did indeed book that type of room. Hotel manager was belligerent to my friend and completely unaccommodating especially after the front desk clerk had told my friend that he could indeed move them to a different room. I was highly disappointed in that and the attitude of the manager.

Amenities

Pool - Outdoor
Spa
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property LocationA stay at Holiday Inn Pensacola - University Area by IHG places you in the heart of Pensacola, within a 15-minute walk of West Florida Hospital and University Town Plaza. This hotel is 12.7 mi (20.4 km) from Pensacola Naval Air Station and 1.3 mi (2 km) from Grizzly Axes.

RoomsMake yourself at home in one of the 114 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with sofa beds. Wired and wireless internet access is complimentary, while 50-inch LED televisions with cable programming provide entertainment. Bathrooms have bathtubs or showers and hair dryers.

AmenitiesBe sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a banquet hall.

DiningGrab a bite to eat at U-Turn Bar and Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Business, Other AmenitiesFeatured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Pensacola? This hotel has 1900 square feet (177 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Danielle F
Horrible Breakfast! Room is nice but they gave us the wrong room. The BREAKFAST IS AWFUL and COLD even coffee! You have to PAY and it’s just a typical free breakfast anywhere else in the country except they didn’t have pancakes or waffles. Shameful to charge for it
20cmw
Nice hotel, decent experience for my but not for my friend While I had a good experience. I was disappointed that my confirmation email said the pool was closed. It was not. I would have brought our swimsuits. We had a king bed with a pull-out couch. Room was comfortable, fridge and microwave worked and bathroom was clean. We were actually traveling with a Navy JROTC group, competing at NAS Pensacola for JROTC Nationals. Hotel was good for a group. The breakfast was pretty good, with a variety and fresh fruit. Elevators worked, were clean and efficient. Unfortunately, for my friend, who was traveling with her husband and daughter was denied a room with a couch/pull-out bed. She had a confirmation from the hotel that she did indeed book that type of room. Hotel manager was belligerent to my friend and completely unaccommodating especially after the front desk clerk had told my friend that he could indeed move them to a different room. I was highly disappointed in that and the attitude of the manager.
voter24
STAY AWAY FROM THIS PLACE I gave one star for a big reason. I recently stayed here for a few days, fist morning I had a server named Nichole serve me breakfast, the 2nd morning I saw the same server siting in a car that looked like it had “Hello Kitty” on it, she was sitting there smoking a crack pipe. I LITERALLY HAD A CRACKHEAD serve me a meal. If Holiday Inn condones that, I will never stay at another one, and I’m going to tell everyone that will listen to not eat the food at the place. Thank you for my first experience of Pensacola __‍♂️
JSR_Adventures
It was a good experience... After several years of consistent bad experiences at IHG properties, we switch our hotel loyalty, along with the related credit card and stopped using both IHG properties and their credit card. In order to use up some accumulated points, we stayed here to catch an early flight the next morning. The property and the staff were above average and provide us with a positive IHG experience.
Passport42397068529
Rude Receptionist Rude receptionist. I called ahead to check if i could bring my 3 cats and if there was trailer parking. I had to ask twice about the trailer after which i got a brief “No, across the street” and then she hung up before i could ask about animal policy. I really like this hotel for their flexibility with animals, but that was pretty rude to hang up without even asking if I was done.

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