SureStay Plus Hotel by Best Western Plano

Plano, Texas United States of America

SureStay Plus Hotel by Best Western Plano
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Miles T
363 days ago
Thanks for the stay! Kunj helped us out and got us checked in nice and easy, as well as making sure our room was correct! Glad that everything was correct. I appreciate that the rooms are clean and that we were easily able to get a parking spot. Everything was really good!

Amenities

Pool - Outdoor
Spa
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Pool - Indoor

Property Location
When you stay at SureStay Plus Hotel by Best Western Plano in Plano, you'll be in the historical district, within a 15-minute drive of Galleria Dallas and University of Texas at Dallas. This hotel is 10.7 mi (17.3 km) from Stonebriar Centre Mall and 12.6 mi (20.2 km) from NorthPark Center.

Rooms
Make yourself at home in one of the 84 air-conditioned rooms featuring refrigerators and microwaves. 43-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

Amenities
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. A complimentary self-serve breakfast is served daily from 7:00 AM to 10:00 AM.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Plano? This hotel has 581 square feet (54 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Anna R
|1 review
Hotel of horrors Do not stay here if you or your family need the baseline of a good hotel.. the mildew odor throughout the hotel.. rust in tubs and sinks .. doors do not close properly.. a/c units do not work.. there were no options for breakfast.. definitely not a hot breakfast, more like a continental breakfast
Debora M
|1 review
Serious cleanliness issues! This place is unsanitary. Dirty everywhere. Run away from this place. The pictures on the side look bad but I can assure you that it is 100x worst. I had to clean the room myself, Even after asking and waiting for an hour for them to vacuum the room, there was food on the floor. When it was time to go to bed, when I made the bed, I discovered that the sheets were also very dirty with something stuck to them, and the pillows stank of dirty hair. The whole place is disgusting. Guests leave trash bags in the hallways, which are never picked up. The smell is unbearable. The pool and jacuzzi are a joke and if you want to stay healthy, you won't want to go in.
rosylabonaa
|1 review
Rude and arrogante lady receptionist! Unclean ,dirty , unsafe , bugs Worst hotel my life ! Don’t stay here is better if you sleep in the car . Dirty, bugs and cockroaches. We booked for two weeks but we left second day . There is nothing to do with RUDE and ARROGANT receptions lady if don’t listing and talk up to me while I am try to explain the problems we have in our stay . She answered many time it’s no my problem and it’s no my job . No towels clean , dirty room , no clean the room daily , no replace towels with clean , bugs in the bed , cockroaches, alarm co2 keep make noise , key doesn’t open the door . Dear lady you work for the hotel and you represent the Hotel and it’s your job . We asked many time to talk with manager but there is Manager in place and even they don’t know when will be in service . They don’t clean the room daily and if you have dirty towels you need bring in the reception for get clean one . You deserve report to Properly Standards department because your Hotel it’s unsafe .
Miles T
|1 review
Thanks for the stay! Kunj helped us out and got us checked in nice and easy, as well as making sure our room was correct! Glad that everything was correct. I appreciate that the rooms are clean and that we were easily able to get a parking spot. Everything was really good!
Go28212965331
|1 review
5 Star Great customer service! Especially the lady at the front Twinkle! Rooms were cozy and comfy, location was good close to a bunch of stores, pool was nice and clean hot tub was perfect temperature. The overall cleanliness of the facility was good.

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