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Fairmont Mayakoba

Playa del Carmen, Quintana Roo Mexico

Fairmont Mayakoba
4.7
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Exploration537381
6 days ago
The best address at Playa del Carmen! I can’t describe in words how wonderful our experience at Fairmont Mayakoba. From the time we entered and the green areas, the welcome towel and drink. I knew it was going to be unforgettable vacation. Every encounter with the staff was positive. Every request was met and the staff goes above and beyond to make you a special guest. I would like to mention Noe from concierge that he delivered and took care of everything during our stay from reservations, transportation and the wonderful gift sent to our room. Our server at Gaia restaurant Ambrosio that made our dinner experience a five diamond level. Our cheerful server Jorge by the beach his service was impecable, for keeping hydrated and brought food by the beach. Miguel our boat tour guide and shared his knowledge about the property and Mayakoba. The only sad part was the time you have to depart to your destination and leaving paradise. We hope to return soon.

Amenities

Pool - Outdoor
Parking - Free
Golf Course
Spa
Internet - Wi-Fi - Free
Sauna
Childrens Pool
Restaurant

Property Location
When you stay at Fairmont Mayakoba in Playa del Carmen, you'll be on the beach, a 2-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Tres Rios Ecopark. This beach hotel is 5.9 mi (9.4 km) from Playa del Carmen Main Beach and 6.1 mi (9.9 km) from Maroma Beach.

Rooms
Stay in one of 401 guestrooms featuring LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor swimming pools. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

Dining
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at La Cantina, one of the hotel's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Playa del Carmen? This hotel has 40000 square feet (3716 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Exploration537381
|1 review
The best address at Playa del Carmen! I can’t describe in words how wonderful our experience at Fairmont Mayakoba. From the time we entered and the green areas, the welcome towel and drink. I knew it was going to be unforgettable vacation. Every encounter with the staff was positive. Every request was met and the staff goes above and beyond to make you a special guest. I would like to mention Noe from concierge that he delivered and took care of everything during our stay from reservations, transportation and the wonderful gift sent to our room. Our server at Gaia restaurant Ambrosio that made our dinner experience a five diamond level. Our cheerful server Jorge by the beach his service was impecable, for keeping hydrated and brought food by the beach. Miguel our boat tour guide and shared his knowledge about the property and Mayakoba. The only sad part was the time you have to depart to your destination and leaving paradise. We hope to return soon.
M627GXirinas
|1 review
Great resort Love the resort! The property is absolutely gorgeous. Great staff Sebastian was a great gym instructor. Highly recommend.
HILAMED
|1 review
Our new favorite place We recently stayed at Fairmont Mayakoba and had such a wonderful experience overall! The highlight for our family was definitely the Kids Club. A huge thank you to Yadi, Esme, Keyla, Jessica, Lesly, and Rebe, and to their amazing manager Geo—you all were so kind, caring, and creative. My kids felt truly special and looked forward to spending time with you every day. Beyond the kids club, the entire Fairmont staff deserves praise. Everywhere we went, people greeted us with warm smiles and genuine hospitality, which made our stay even more enjoyable. The food throughout the resort was also very good—impressive for an all-inclusive package. The only thing I wished for was some fresh vegetables on the breakfast buffet. I do have one suggestion: the website advertises the hotel as 100% smoke-free, but we did notice guests smoking in certain areas, and no one addressed it. For a property that prides itself on being family-friendly and ecological, I think a stricter policy enforcement would make the experience even better. Other than that, we were very happy with our stay and would gladly return. Fairmont Mayakoba is a beautiful resort with wonderful people, and our kids are already asking when we can come back!
carasuzannet
|1 review
Fairmont Family Mayakoba Family Trip/pre-teen child made friends at the pool, beach and on golf carts every day-this was the best! We never even explored the teens club. Jojhan at reception was a welcome beacon of peace and assistance after a bumpy arrival. Food at pool bar and beach was terrific. Our personal concierge service was helpful in every way-from recommending Kantun Chi grotto visit (don’t need the guided cenotes-except for the 45minute subterranean visit which was incredible), snorkeling and whale shark onsite, arranging the complimentary boat trip of the Mayakoba property, to giving honest suggestions about restaurants, and being friendly and kind. Miguel Lares represents the Fairmont/ALL brand beautifully alongside his partner Rodrigo. Fabulous place to go as a family!
d_1234_94
|1 review
Water activities We went paddle boarding and kayaking, Darwin helped us out and he was very kind, he made the experience amazing! Today is the second day of our trip and we will definitely be doing more water activities.

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