Fairmont Mayakoba

Playa del Carmen, Quintana Roo Mexico

Fairmont Mayakoba
4.7
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Availability
finng498
5 days ago
Fairmont Mayakoba - Excellent once again Fairmont Mayakoba is excellent all around place for vacation. Incredible grounds, laid back, relaxing and great food at Brisas restaurant on the beach. This was our second time - highly recommend it. Special shoutout to Dmitri López for being so welcoming to our family and friends!

Amenities

Pool - Outdoor
Parking - Free
Golf Course
Spa
Internet - Wi-Fi - Free
Sauna
Childrens Pool
Restaurant

Property Location
When you stay at Fairmont Mayakoba in Playa del Carmen, you'll be on the beach, a 2-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Tres Rios Ecopark. This beach hotel is 5.9 mi (9.4 km) from Playa del Carmen Main Beach and 6.1 mi (9.9 km) from Maroma Beach.

Rooms
Stay in one of 401 guestrooms featuring LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor swimming pools. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

Dining
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at La Cantina, one of the hotel's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Playa del Carmen? This hotel has 40000 square feet (3716 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
finng498
|1 review
Fairmont Mayakoba - Excellent once again Fairmont Mayakoba is excellent all around place for vacation. Incredible grounds, laid back, relaxing and great food at Brisas restaurant on the beach. This was our second time - highly recommend it. Special shoutout to Dmitri López for being so welcoming to our family and friends!
A6012DVjohnt
|1 review
Tipping communication is unacceptable We're staying here now actually and the food and service has been great so far but the commutation about gratuities in our all inclusive plan is unacceptable. If you search the reviews on TripAdvisor and other websites, patrons for years have pointed out the lack of transparency an around gratuities being included or not included, on the all-inclusive plan. Again and again, management from this resort posts comments that they'll look into it or do something about it but those responses go back years. The business practice still remains the same. Even if you're paying $1600 a night for the all inclusive plan (which we are) you're presented with a bill, just as you would be at a traditional bar or restaurant. That bill, in bold letters outlines “ gratuities not included.” This practice makes it extremely confusing for individuals and even travel agents representing people that come here. If you look at previous reviews of this resort, there are multiple reviews from people that communicate gratuity is not included. Every single, bill has the same “gratuity is not included.” I emailed the management company and they outlined that gratuity is in fact included. The attachments I posted show a copy of what the receipt looks like in addition to the email communication. I’m a fan of tipping well if the food and the service is spectacular, but the communication from this resort, especially the fact that they are “looking into the gratuity policy,” for the last four years is absolutely unacceptable. This lack of transparency from the resort has made our trip quite frustrating
Ebomitchell
|1 review
Fairmont Mayakoba , Tauro Tauro was the best restaurant experience. Our server was Sebastian and he is awesome . I love the full experience. You will receive great service.

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