The Reef Playacar Beach Resort & Spa

Playa del Carmen, Quintana Roo Mexico

The Reef Playacar Beach Resort & Spa
4
Availability
FrequentFlier563781
20 days ago
Great hotel choice We had a great stay at reef Playacar - wonderful setting with a lovely rustic charm. Loved the rainforest being an integral part of the hotel. So many activities on offer both within the hotel and on the beach which was great for two teenage kids. Moses did a fantastic job with running the entertainment and always made things fun and enjoyable. Great location too with easy access to city. The staff are all friendly, welcoming and work hard to look after the guests. The spa is fantastic, had the best massage I’ve had in a long time. Plenty of food choices on offer, but food could be better.

Amenities

Pool - Outdoor
Center- Fitness
Parking - Free
Beach - Private
Beach - Public
Spa
Internet - Wi-Fi - Free
Childrens Pool
Restaurant

Property Location
With a stay at The Reef Playacar Beach Resort & Spa in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Playacar Golf Club and Playa del Carmen Maritime Terminal. This beach resort is 0.3 mi (0.4 km) from Playacar Beach and 1.3 mi (2 km) from Playa del Carmen Main Beach.

Rooms
Make yourself at home in one of the 198 guestrooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at Botticelli, one of the resort's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 5167 square feet (480 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
essenceofe2025
|1 review
It was an ok stay The ambience was really nice however the meals were not the best. They needed more work in the kitchen area and more options. While there we were assisted in a few instances by an employee called Teresa that works in the spa. She was very helpful and tried to assist us after being poorly treated by a bartender in the VIP area called Felix. We had the premium badge and did not know where that area for the beach was and instead of pointing us in the direction politely he had a rude attitude while continuously telling us that we are not allowed in that specific area. Other than that the staff was great and it was a relaxing stay.
Normag51
|1 review
UNSAFE for ALLERGY sufferers Unsafe for Allergy Sufferers I have a severe nut allergy and the hotel has not handled it safely. Staff give conflicting information, meals are forgotten, and one even shouted at me when I asked about food safety. I’m only on day 5 of a 14-night stay and every day has been a struggle to eat. Not recommended for anyone with allergies There has also been other issues thus far with the rooms etc however these have been remedied. The only saving grace for this hotel is Tyler from concierge.
FrequentFlier563781
|1 review
Great hotel choice We had a great stay at reef Playacar - wonderful setting with a lovely rustic charm. Loved the rainforest being an integral part of the hotel. So many activities on offer both within the hotel and on the beach which was great for two teenage kids. Moses did a fantastic job with running the entertainment and always made things fun and enjoyable. Great location too with easy access to city. The staff are all friendly, welcoming and work hard to look after the guests. The spa is fantastic, had the best massage I’ve had in a long time. Plenty of food choices on offer, but food could be better.

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