Align Inn Vermont

Quechee Visit Very nice surprise, we traveled to Quechee with no reservations on a trip through the area after being on the road traveling for last couple of weeks. We looked online and saw they had rooms available, so I just walked into lobby and was greeted by Chelsea (s?) at front desk who was super nice. I asked if I could see a room, so she took me to a very recently renovation one room #137. I was impressed from the start. We travel with a lot of luggage so being to back up to room is a big plus. The public spaces are well kept and very inviting, it has a very homey feel. The breakfast was pretty good they don't cook any food but, that is ok by me. You can make yourself a fresh waffle, or microwave breakfast sandwich, and they have all the other normal items you would see at other properties. The other nice surprise was the restaurant next door (The Public House) to Align Inn where we could walk to. The only thing that the room did not have is it's own iron and ironing board which is available from front desk. These are inexpensive items I would recommend that these be add to all new rooms. I would highly recommend this property. I was told that they still more renovations coming so I am sure the property will only get better. Thank you for the warm hospitality and a great stay.

A Really Great Night Of Sleep From the outside the Align Inn looks like many other small motels. Nothing fancy. The staff was friendly, the room was adequate and the breakfast was better than any others we had during our road trip around Vermont. What made this a really great stay was the mattress on the bed. Both my husband and I had a really good night of sleep and woke up with none of our usual aches and pains. In fact as soon as I finish writing this review I am going to call them to get the manufacturer of the mattress.

IF IT LOOKS TOO GOOD TO BE TRUE, IT IS. - DON'T STAY HERE! Because of sudden unexpected illness, we were unable to stay here, and the treatment we received from the hotel staff was so inhospitable, I will not only never rebook, but am telling everyone I know not to ever use them. We had planned an extended stay over the New Year's weekend, and were eagerly looking forward to 5 days of rest and relaxation in a beautiful spot. They tout the spa. Everything on the hotel website speaks of health benefits, wellness, serenity, flexible cancellation, you get the idea. Not only was this a holiday weekend, but it's my partner's birthday as well, and we had had a very difficult fall, so this was just what we needed. 2 days before we were to leave for Vermont, he tested positive for COVID19. Not only did he test positive, but he was seriously ill. We had booked through Booking.com, but I had been through this before, in September, when I tested positive 4 days before we were to leave for vacation (our travel Karma this year has been terrible), so I called the Hotel first to explain the situation. I knew we were past the point of officially being able to get a refund, but the last time, the hotelier in Cape Cod had told me exactly how to proceed through the website, and when I did what he asked, refunded our money in its entirety. At first, when I explained the situation, the desk clerk seemed very sympathetic, and said, "Oh, of COURSE, this isn't your fault. Let me just speak to someone and I'll be right back." It took less than a minute, and the return response was a most unnerving combination of frosty and snide in tone, "I'm sorry, but COVID is no longer a valid excuse for cancelling." I was stunned. And I said, "You mean, you would rather we show up with a dangerous virus in a highly contagious state, and infect your staff and all your guests, than give us our money back for doing the respectful thing by cancelling?" Her answer made me furious - in the flippest of tones, "Well, it's really no different than if you had the flu and chose not to come." It went further, in the same offensive tone, "we're not giving you your money back, but maybe Booking.com can do something for you, why don't you call them?" This is a hotel that bills itself as a center of wellness, health and well being. They wouldn't have had any trouble rebooking our room on short notice - folks are always looking for last minute holiday deals. And even more than that, they're in the business of HOSPITALITY. That was the most inhospitable treatment I have ever received anywhere. What's more, their site says, "Stay with us for flexible cancellation." At no point did they say, "we're so sorry, we can't refund your money at this late date, but we'd be happy to issue you a credit for a stay at a later date when he's well," which would have been the decent thing to do, and a smart business move besides. Booking.com's policy is that the hotel always has the last word, but they did try, over the course of the next 36 hours, to get some response from the hotel. It came back in two words, "request denied". What's more, they informed me that my reservation wasn't cancelled, and I would have to go back to it on their website and cancel it myself. I did so, and promptly received a refund of $5.15. I'm posting this review everywhere, and telling everyone I know not to stay in this establishment. They are rude, inhospitable, and lacking in basic human decency. God help you if something untoward happens, and you have to cancel your stay. DON'T BOOK HERE.

Never again The staff and management especially were not kind or helpful. The place is a motel at best. Breakfast was terrible. Room was very shabby. Price was ridiculous for what we got. It was much better when it was Quality Inn. Prices were more in line for the experience.

A welcome experience I was very impressed as soon as I walked into the lobby, Chelsea at the front desk welcomed me like guest in her home, and as they say, you don't get a second chance to make a first impression, and her welxome was a great first impression! The lobby was clean ans functional, stylish. I stay in hotels many times a year and alway notice how I am received. The bathroom was great, the room clean. The breakfast was ok.