Crowne Plaza Reading

Wokingham, England United Kingdom

Crowne Plaza Reading
4
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Excursion49700131075
202 days ago
recent couples trip Dear Esprit Wellness & Spa at Crowne Plaza Reading East, I wanted to take a moment to thank you for our wonderful stay. From start to finish, our experience was absolutely delightful. The room was perfect, meeting all our needs and exceeding our expectations. We opted for breakfast in bed, which despite the small additional charge, was completely worth it - such a lovely way to start the day. The spa treatments were a particular highlight. Your spa staff were not only professional but also incredibly welcoming and friendly, making the experience even more special. Both the back, neck and shoulder massage and the Indian head massage were excellent. Dinner at the restaurant was exceptional. I must commend our waiter who provided outstanding service, adding to the overall dining experience. The food was beautifully prepared and presented. The entire stay from check-in to check-out was seamless and truly enjoyable. It's rare to find a place where every aspect of the stay is so consistently excellent. We will definitely be returning and would not hesitate to recommend your hotel to friends and family. Thank you again for making our stay so memorable.

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Spa
Internet - Wi-Fi - Free
Sauna
Restaurant

Property Location
Located in Reading, Crowne Plaza Reading is in the business district, a 3-minute drive from Thames Valley Park and 7 minutes from Oracle. This spa hotel is 9.3 mi (15 km) from Coral Reef Bracknells Water World and 9.3 mi (15 km) from Downshire Golf Club.

Rooms
Make yourself at home in one of the 174 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and a ballroom.

Dining
Stop by the hotel's restaurant, Caprice Restaurant, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Reading? This hotel has 10054 square feet (934 square meters) of space consisting of a conference center and 8 meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Excursion49700131075
|1 review
recent couples trip Dear Esprit Wellness & Spa at Crowne Plaza Reading East, I wanted to take a moment to thank you for our wonderful stay. From start to finish, our experience was absolutely delightful. The room was perfect, meeting all our needs and exceeding our expectations. We opted for breakfast in bed, which despite the small additional charge, was completely worth it - such a lovely way to start the day. The spa treatments were a particular highlight. Your spa staff were not only professional but also incredibly welcoming and friendly, making the experience even more special. Both the back, neck and shoulder massage and the Indian head massage were excellent. Dinner at the restaurant was exceptional. I must commend our waiter who provided outstanding service, adding to the overall dining experience. The food was beautifully prepared and presented. The entire stay from check-in to check-out was seamless and truly enjoyable. It's rare to find a place where every aspect of the stay is so consistently excellent. We will definitely be returning and would not hesitate to recommend your hotel to friends and family. Thank you again for making our stay so memorable.
D1356SFsarahh
|1 review
Beware of the additional charges on arrival Not brilliant. Arrived Christmas Eve after paying £327 prior to the stay for the room to be told we needed to pay an additional £225 in case we damaged anything or declined to pay for drinks and food at the bar. After 7 hours of travelling we did snot appreciate being made to feel like criminals to suggest we wouldn’t pay a bar tab. The manager was rude and lied that it was a pre authorisation and the amount wasn’t charged although the amount had indeed been deducted from my bank and I’d have to wait for it to be refunded back. In addition I also learned that if you didn’t have that amount that to pay that your room would be cancelled! Considering this is a premium hotel you would assume that the hotel would respect its clientele and not impose such policies. The hair dryer in the room broke and I was told oh it happens if you use it on the high settings. Another two dryers later and both of them blew up. I would have had better luck drying my hair by candlelight! The iron was broken. On arrival only one ‘regular’ tea bag in the tea tray. Bar okay but really adding service charge on every drink served which wasn’t via table service is excessive. Makes an average priced pint rather expensive and although it is discretionary really nobody wishes to as for it to be deducted. I would rather tip on my own accord. All in all, a rather disappointing stay over Christmas
tudoracheg2018
|1 review
Excellent The reception is extraordinary good, with nice and smiling working people. The breakfast is full of morning food and fresh juice. The best thing is the heated pool and the heated saunas. We did not tried the gym because the pool is just excellent. We will definitely come back here.
Climber65185573003
|1 review
Great staff and cuisine We live locally and enjoyed delicious curry dishes in the bar area as part of a family celebration. The ambiance was warm and inviting and every time we visit the staff are super friendly and helpful. I suspect this is linked to the IHG global brand and the related recruitment and training policies.
sunnydays0664
|1 review
Room felt like above a night club Kept awake with dance music from private party function on ground floor It stopped at midnight My room on sixth & top floor meant I was allocated a quiet room, reception said, and they have party functions every night, at least in December. I was the only guest to comment, they assured me All facilites seemed very good to me. Easy parking in basement on arrival & then register vehicle (for free) at check-in. Not sure about security Would I return? Due to party music, probably not

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