Grand Sierra Resort and Casino

Reno, Nevada United States of America

Grand Sierra Resort and Casino
4.5
Select room:
Availability
luisaplus2
4 days ago
Props to an Amazing Team Member~ The service we received from Team Member Marcia Moreno was exceptional. We were a big group arriving for a conference and the front desk was overwhelmed and I was very understanding. However, after waiting almost 3 hours to have a room assigned after we had already processed the "online" check in link the night before, my patience was waning. Marcia came over to say hello and ask if there was anything she could do. She took it upon herself to find out what the delay was and provided a quick solution. I was so thankful to her for going above and beyond for your guests. Give this lovely young lady a raise!

Amenities

Pool - Outdoor
Spa
Center- Fitness
Airport Shuttle - Free
Parking - Free
Casino
Internet - Wi-Fi - Free
Sauna
Restaurant

Property Location
When you stay at Grand Sierra Resort and Casino in Reno, you'll be on a river, a 1-minute drive from Grand Sierra Resort Casino and 6 minutes from Peppermill. This casino resort is 3 mi (4.8 km) from University of Nevada-Reno and 3.1 mi (5 km) from Atlantis Casino.

Rooms
Stay in one of 1990 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Before a night out at the casino, the 4 hot tubs are a perfect way to relax and recharge. This resort also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Dining
Enjoy American cuisine at Grand Café, one of the resort's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 8 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Reno? This resort has 200000 square feet (18580 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
luisaplus2
|1 review
Props to an Amazing Team Member~ The service we received from Team Member Marcia Moreno was exceptional. We were a big group arriving for a conference and the front desk was overwhelmed and I was very understanding. However, after waiting almost 3 hours to have a room assigned after we had already processed the "online" check in link the night before, my patience was waning. Marcia came over to say hello and ask if there was anything she could do. She took it upon herself to find out what the delay was and provided a quick solution. I was so thankful to her for going above and beyond for your guests. Give this lovely young lady a raise!
dalyahd
|1 review
'Pool party' at 2am at a family friendly property? We have stayed here for 15 plus years and tonight was the worst experience we've ever had. There is a 'pool party' going on that is so loud that I can hear the lyrics of the words of the songs through the walls, on the 24th floor with the TV on. It is supposed to end at 2am. This hotel caters to so many youth sports and family's. I can not believe they allowed this. I know there are 100's of families who feel the same and will reconsider staying here
Y1217PJss
|1 review
Jay in Reservations is fantastic! We had the great pleasure of partnering with Jay in Reservations to book a challenging and demanding itinerary. She was very knowledgeable, extremely proficient and as pleasant as could be. Jay utilized wonderful listening skills and creative problem solving to identify and address each of our specific needs. In short, she was a perfect representative and true asset with and for Grand Sierra Resort.
555donovanl
|1 review
Dawn Saunders did an excellent job, she was polite and respectful. My room was was a disaster before she arrived due to my 2 little kids.
E7817HCconnieb
|1 review
I ate in your cafe and was served by a very jovial, kind and wonderful young lady named Sierra. Sierra attended to our group of four immediately with a smile. She brought our drinks very quickly and distributed them accurately and prepared with straws without having to ask. She managed time well by giving us time to look over the menu but not so long that we were having to wait. Our food came quickly and was delicious (kudos to the chef). During the entire time while having our lunch, Sierra exchanged pleasantries and checked in with us always with a smile and a friendly spirit. The lunch time was extremely busy with many of my other conference colleagues and I observed Sierra extending the same wonderful spirit and work ethic to the other diners. She was a delight to have as our server. Good people such as Sierra are hard to find. We left lunch full and feeling good because Sierra was so gracious and kind in her goodbye to us. I’ve come across many servers in my lifetime and she is one I won’t forget. Thank you Sierra for being so delightful and excellent at what you do. Keep up the great work!

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