Sonesta Simply Suites Seattle Renton

It’s just fine… This place is just fine…I was initially weary after reading the TripAdvisor reviews. However, this was where United sent me when they delayed my flight and put me up for the night. This hotel isn’t the Ritz, nor is it trying to be. However, the rooms were clean and perfectly functional for a night or two. The lady at check in was polite and efficient and got us settled in even though it was almost midnight when we got there. It’s about 15 minutes away from the airport so factor that into your equation. Other than that, the property is starting to show its age but again they’ve done a good enough job of maintenance. It is a Sonesta brand hotel so adjust expectations (typically a notch or two lower than Marriott/Hilton/Hyatt but comparable to a midrange/nicer Choice Hotel).

Stay AWAY! This was a horrible experience. Got there at 11:30pm and difficult to find where to check in. Was told there was a parking fee. My reservation didn't say anything about that and when I looked online it is super buried. They also charged an extra amount as a hold. Then was told our room was in a different building. No luggage carts. The keycard wouldn't work on any door. We lucked out and someone was coming out a door to let us in. Then the carpet on the first floor to the elevator was so warped that our luggage could barely move. The bed was super soft and the bathroom had a weird placement for the toilet paper where we just had to take it off. You had to be a contortionist to use it. Glad we were only staying one night but stay away from this place!

Not the cleanest, but helpful The toilet top flush button was dirty. The washcloth contained short, sharp hairs. However, the staff was polite and rather helpful. Also, the calk around the bathroom and the air conditioning unit were clean and free from mildew or mold.

Your room category WILL LIKELY be changed! Awful in almost every sense of the word. Room booked SEVERAL MONTHS in advance & reconfirmed by phone multiple times including arrival day yet they assigned a completely different category upon check-in. This has happened for the last time as it has happened at every other sonesta property. We have ever booked period

Terribly run place I don't know where to even begin. We used to stay here when it was a Towneplace Suites, and it was great. Not anymore! I called in advance (after reserving online) to confirm they still did Park n Fly. The guy on the phone sounded like he just woke up and was only the janitor. No manners, one-word answers, and no information offered. When we checked in, they set us up for parking, but never mentioned any charge (there never used to be). We also asked for a shuttle to SEA at 6:00 the next morning, and he made a note of that. The room was nice enough but not clean. Debris on the floor, something sticky on one of the towels, dried-up food on the glassware. The next morning they had no record of our shuttle request. Fortunately they were able to make a special trip and take us. We were told we would get a copy of our room bill via email, which never came. After requesting one and finally getting it, I saw they charged us $10 for parking. I'm not even going to bother questioning it. We will never return. One last thing. When I gave them negative feedback on their guest survey, the manager emailed me saying she would like to speak to me personally, and asked when would be a good time. I replied with a few options. Never heard back.