Holiday Inn Dallas-Richardson by IHG

Richardson, Texas United States of America

Holiday Inn Dallas-Richardson by IHG
3.3
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Mark G
1 year ago
Great night after the big storm. Went in late after searching the city for a room for the night. We had a big storm that morning and many areas were without power including my home. After an exhausting search for a room for a night, I came in close to 8:00 PM, I was warmly greeted by a kind gentleman who seemed to be possibly a manager. He graciously found an available room and offered a breakfast voucher. The room was cool, clean and perfect. Went down to the restaurant and sat at the bar. Was promptly greeted by the bartender Refugio. He was poised, polished and professional. I had a cocktail while I waited for my to-go order. I was surprised how savory and flavorful the quesadillas were, nice portion as well. My son ate every bite. I had the ribeye steak with vegetables and onion rings. the steak was cook to a perfect med-rare and the vegetables were crisp, well-seasoned and delicious. The onion rings were ample for two, crisp, and seasoned perfect. We watched the Mavericks game and then went to bed. The room was cool and quite comfortable all thru the night. In the morning, we enjoyed the breakfast buffet. It was filled with many selections and then some. We both left for work but not before sharing breakfast conversation about how enjoyable our stay was. Thank you for taking us at such a late hour. We really appreciate the gracious, warm, and welcoming hospitality we received by your entire staff. I look forward to my next visit!

Amenities

Pool - Indoor
Pool - Outdoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Sauna
Restaurant

Property Location
When you stay at Holiday Inn Dallas-Richardson by IHG in Richardson, you'll be in the business district, a 4-minute drive from University of Texas at Dallas and 9 minutes from Galleria Dallas. This hotel is 8 mi (12.9 km) from NorthPark Center and 8.9 mi (14.3 km) from Baylor Scott & White The Heart Hospital.

Rooms
Make yourself at home in one of the 220 guestrooms featuring refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a ballroom. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Richardson? This hotel has 7500 square feet (697 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
poppamike72
|1 review
Don’t let the nice exterior fool you! The budget went to exterior and the lobby. Paint can only cover up so much in the rooms. The tub wouldn’t drain. Maintenance came and the drain was clogged up with hair. I am fairly certain it wasn’t mine. I’m bald. The roach scampering across the floor was a special treat. This hotel is much older than it appears. It seems they are in the process of many upgrades. I just hope it’s not all cosmetic. Money needs to be spent on the plumbing for sure!
TrailTrekker15
|1 review
Decent Cheap Hotel We stayed one night at the Holiday Inn in Richardson before flying out of Love Field the next day. The location was excellent right off the freeway with lots of restaurants nearby. The property is older and could use a refresh. The room was clean though which was good. For longer stays, I would prefer a different property.
Mark G
|1 review
Great night after the big storm. Went in late after searching the city for a room for the night. We had a big storm that morning and many areas were without power including my home. After an exhausting search for a room for a night, I came in close to 8:00 PM, I was warmly greeted by a kind gentleman who seemed to be possibly a manager. He graciously found an available room and offered a breakfast voucher. The room was cool, clean and perfect. Went down to the restaurant and sat at the bar. Was promptly greeted by the bartender Refugio. He was poised, polished and professional. I had a cocktail while I waited for my to-go order. I was surprised how savory and flavorful the quesadillas were, nice portion as well. My son ate every bite. I had the ribeye steak with vegetables and onion rings. the steak was cook to a perfect med-rare and the vegetables were crisp, well-seasoned and delicious. The onion rings were ample for two, crisp, and seasoned perfect. We watched the Mavericks game and then went to bed. The room was cool and quite comfortable all thru the night. In the morning, we enjoyed the breakfast buffet. It was filled with many selections and then some. We both left for work but not before sharing breakfast conversation about how enjoyable our stay was. Thank you for taking us at such a late hour. We really appreciate the gracious, warm, and welcoming hospitality we received by your entire staff. I look forward to my next visit!
Guide551877
|1 review
Dissatisfied with service, no TV service at all, Never go back. It was so disappointing. The TVs in the rooms did not work and maintenance came to my room and said they were having problems with getting in service for the TVs. I was looking forward to relaxing and watching TV. Also the bartendar ignored me sitting at the bar, not friendly at all. I finally left because he proceeded to mess with ice and other things besides the customer. They also charged for the breakfast, no signs or anything, usually breakfast buffets are fee and this one was pricey. The last thing I went to the front desk to ask for a extra shampoo, he was unfriendly, grabbed a box with things in it and I am older can't see well so I asked which one was shampoo versus conditioner and he never answered me just said just take what you want. The staff could deiinately get some training on customer service, which was not there. I would never stay here again.
PamD9753
|1 review
Cold Shower, Broken Elevators and Room Needs Repairing My husband went to take a shower and he said the water is cold (barely lukewarm even on highest "hot" setting). The elevator has issues. One side doesn't work at all, the other side brakes are screeching. Needs staff,only 1 person at front desk and in the restaurant when we arrived at this hotel. Our kids said the indoor pool was not that warm. The room has broken fixtures on the sink and furniture. The small fridge was okay. Our children looked for a vending machine and couldn't find one in the hotel. The hotel store was closed. We ate elsewhere the hotel menu is expensive and breakfast is not included.

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