Hampton Inn Richmond-Midlothian Turnpike

Nice Hampton Inn, Good Location This Hampton Inn appeared to be renovated fairly recently. The hotel is clean and well maintained. The staff was friendly and checked on us to make sure that everything was satisfactory after we went up to our room. We had no problems during our stay and would stay here again. The hotel is on a side street in a commercial area and is close to many stores and restaurants.

Lack of housekeeping When a hotel has limited housekeeping services, they should at least do what they say they will do and provide service every other day. We were there for three nights and NO service. The only reply/excuse was "Sorry". We then requested 4 towels and were given two.

BEWARE!! GM is a THIEF! On June 7th my husband and I visited Richmond because my father-in-law was put in hospice. Accidentally left 4 brand new tops I'd purchased the day we arrived. With everything going on, I totally forgot my NEW tops in the closet. We left on Sunday, I didn't realize it until Monday. I called the hotel and spoke with Nelly(who was so polite) and was told that the housekeeper placed my tops in lost & found. I spoke with Darryl who assured me their GM packaged my tops and dropped them at the UPS store. I was given a fictitious tracking number. The GM NEVER dropped them at UPS. Darry told me that he would need to get my credit card number because I would be charged for the shipping (no problem). I gave him my card number but noticed, I was NEVER charged. I called several times and finally was able to talk with the GM who said, "I will go by and ask them personally what happened". I called back the next day to follow up with the GM, they sent me to voicemail and Never returned my call. The bottom line is this: the GM never dropped my clothing, they never charged my card for the "shipping cost" and I NEVER received my Brand New tops. If you leave something, make sure it's not new because the GM, who would never give me his name, will LIE and say he shipped it and knowing he never did. Why didn't they charge my card for the shipping? Why did he give me a fictitious tracking number, which was unrecognizable by UPS? Why didn't I ever receive my clothing? Because he's a liar and a thief, that's why!!!

Great Place to Stay in RVA We stayed here for two nights on a weekend in late June. It looks like the interior was recently remodeled or at least updated. Our room on the third floor was spacious and comfortable. It included a king sized bed, full-sized shower, and a 2-person couch. The AC didn’t have any trouble keeping up with the sweltering heat outside. We had the complimentary breakfast both days. It was standard fare for a Hampton Inn. All of the staff were friendly and helpful. Location was convenient to major highways, local shopping, restaurants, and services.

I am a believer in the INN I hesitated to book this hotel. I am not one to stay at anything with the word "Inn" attached to it. Not a Sleep Inn, Comfort Inn, Holiday Inn or Hampton Inn, just not my cup of tea. However, it appears that there were conventions in the area and hotels were booked solid because I couldn't get into the host hotel due to being sold out. I am so glad I did choose this hotel. I was pleasantly surprised. It looks small from the outside but our room was very spacious including the bathroom. We had more than enough room. The bed was super comfortable. The room was clean visually and it smelled clean as well. The hotel was quiet. No loud noise. The staff were professional and accommodating. The only issue I had was my room phone was broken and the staff immediately sent someone to look at it (it be fixed) but that was no biggie because who uses the room phone anyway. I was there for a youth convention and had 2 of my grand kids with me. They used the pool 3 times during our 2 day stay and they were very happy they had the pool exclusively to themselves to play around and have good pool time. The hotel is conveniently located close to absolutely everything. There is a laser tag directly across the street. Mcdonalds and Hardees is less than a 5 second walk. Across the street is an IHOP. Another minute drive up the street is a "Skyzone". We went to all the above places. As a fyi, the hotel has a daily complimentary "hot" breakfast and the area was very clean and tidy. Actually the hotel was very clean, inside and out. My stay was quite pleasant and I would surely recommend this location to everyone. It made a believer out of me. I'm all "INN" for Hampton Inn.