Hampton Inn Rochester Irondequoit

Rochester, New York United States of America

Hampton Inn Rochester Irondequoit
4
Availability
Trishfeedback
1 year ago
Cleanliness Concerns The staff upon arrival was very friendly. Breakfast was also good and the staff very attentive ensuring that food was replenished as needed. However, the cleanliness of the room was extremely concerning. Our first room had stains on the bed cover. Hence our request for another room. Our second room had hanging blackout curtains, hair in the shower/tub, and stains on the shower curtain. Lastly, there was stale white tooth paste dried drippings down the sink counter. The lack of cleanliness makes this our first and last visit to this particular location.

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property LocationWith a stay at Hampton Inn Rochester Irondequoit, you'll be centrally located in Rochester, within a 10-minute drive of Strong and University of Rochester. This hotel is 11.2 mi (18.1 km) from Rochester Institute of Technology and 0.8 mi (1.2 km) from Rochester General Hospital.

RoomsMake yourself at home in one of the 77 individually furnished guestrooms, featuring microwaves and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

AmenitiesBe sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.

DiningSatisfy your appetite for lunch or dinner at Pasta Villa, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.

Business, Other AmenitiesFeatured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Planning an event in Rochester? This hotel has 600 square feet (56 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
RobertitoL
Breakfast mysteries Hampton Inns are dependable as being clean, good staff, good breakfast. Breakfast at this one was, for our three days there…well, weird. The first day the “hot breakfast” part was some gray turkey sausage patties and chopped potatoes. When I asked the cook what happened to the eggs and also waffles (make your own waffles is a Hampton Inn signature dish), she replied, “I cook what they give me.” Day two some egg white omelets that looked like red and green peppered empanadas were added. The few slices of bread were joined by some stale bagels. None of the usual assortment that includes muffins (English and others). Still no waffles. Day three was the same except oranges were added to the bowels of apples and bananas. And there were hard boiled eggs (if they can hard boiled them is it impossible to scramble them?) Waffles were a no show. Luckily Dunkin and iHop are minutes away.
Kathryn B
MOUSE IN ROOM - DON'T STAY HERE. Not sure how anyone can say that this hotel was clean. Our room was filthy. Dirty carpets, sticky furniture and bathroom. Hairs on heater (how?) Not to mention paper thin walls. Could hear elevator 24/7, doors slamming, toilets running. Could not get our roomed cleaned. Only one person working the entire hotel. On our last night we FOUND A MOUSE in the closet. Front desk said, "What would you like me to do?" (!!!) We moved to a different hotel at 10pm that night. Awful experience.
Trishfeedback
Cleanliness Concerns The staff upon arrival was very friendly. Breakfast was also good and the staff very attentive ensuring that food was replenished as needed. However, the cleanliness of the room was extremely concerning. Our first room had stains on the bed cover. Hence our request for another room. Our second room had hanging blackout curtains, hair in the shower/tub, and stains on the shower curtain. Lastly, there was stale white tooth paste dried drippings down the sink counter. The lack of cleanliness makes this our first and last visit to this particular location.
Lynda H
Beware of this Hotel!!! My husband & I checked in to the Hotel. We were in town for family reunion. We could not get into our assigned room. Tried twice, green light was in. All of the sudden a subcontractor workers unlocks the deadbolt and opens the door! He was in the bed, listening to music!! My husband went down to front desk and informed them what had just happened and we did not want to sleep in the bed the worker was in or be on that floor. We were moved to different floor and different room. I met with Hotel General Manager very next morning. He assured me he would take care of things. At lunch time, we hear a knock at the door, someone’s putting a key in our door and walks in our hotel room! Same exact guy from day before!!! I confronted subcontract worker, went to front desk again. Called Hilton filed complaint, had to pack up and get out of their felt very insecure and unsafe!! Beware of this place!!
Rebecca S
Car vandalism The hotel staff were friendly and rooms were pretty clean. However first night there my rental car back window had been vandalized. When I reported it to the front desk was informed a vehicle was stolen and several window breakages had been happening. Staff still friendly and understanding as well as helpful. Still trying to get video footage.

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