Extended Stay America Select Suites Rockford State Street

Is this really a hotel? I don’t even know how this is a hotel. There was no amenities in the room whatsoever. There was no shampoo, conditioner or anything in the bathroom besides one bar of soap. There was no coffee maker in the room. When I went to find the free coffee and breakfast in the lobby, it didn’t exist. I had to drive to Starbucks. There is no one even working in the morning and it’s shuttered up. Then there was a dog barking forever at 3:00 in the morning. Tried to call the hotel number but it said front desk was closed. I wasn’t leaving my room at 3:00 in the morning to go to the lobby phone. I don’t understand how people can just let their dogs bark uncontrollably. There is no way that anybody would want to have an extended stay here. The kitchen is basically nonexistent. There is nothing in it. You have to bring all of your own things or buy them. That defeats the purpose of staying in a place like this. I guess I have learned my lesson and will splurge a little bit more on a better place considering I had to pay $10 for breakfast. The only good thing about the room is it was fairly clean.

Fantastic Excellent stay. The hotel and hotel room were super clean and my room was very quiet and comfortable. All the staff were friendly, knowledgeable and courteous. The value for the money is extraordinary, they could easily charge more and it'd still be worth every penny.

Great hotel experience! My stay at Extended Stay, Rockford, East State, has been one of my best hotel experiences. The rooms are well appointed and kept clean with all items working well. Wifi, which I use for my work, is consistent and staff is responsive if I have issues. Speaking of the staff, they are always available for help and the friendliest folks around. The manager, Judy, is so responsive that I never want for anything that the hotel can provide. All staff, including the maintenance and housekeeping people are always quick to respond and very friendly. I like the size of the television and it seems very new. All front desk requests are answered quickly and in a friendly manner. I will continue to use this facility and always recommend to friends and family.

Just Disappointed This a terrible hotel, the front desk is none existing, it shuts down and looks like a store that's closed, Shutter down and pad locked. You have to purchase the pots and pan sets one $19.99 the other $39.99 just insane. My friend had a plumbing issue in the bathroom, one of the hotel staff brought him a plunger and gloves told him he had to do it himself. Another friend key stop working she had to wait for someone to come and reactive her so she could get her belongs to check out this was 9:30 am front desk still shut down. This hotel need have a lead test done on the water its horrible it feels slime on the skin in the mouth it's like tasting salt water at the beach. This place is not worth it anymore. Only good thing the room was clean.

First time at extended stay America and it will be the last We decided to stay here a night based on reviews and a reasonable price. We checked in around 9pm and wanted to shower and get a good night sleep after spending time with our son and his family for the day. The rooms seemed a bit dated but overall they were clean and maintained. The biggest issue was when we decided to go to bed. The bed was so uncomfortable that my back and body as well as my wife’s is still stiff and sore. We were 1/2 tempted to go back out to the van and sleep because when I wanted to switch rooms thinking it was possibly our room that was the issue. Well there is nobody available after 10 PM until 10am the next morning. My wife ended up sleeping on the 2 seater sofa with a chair supporting her legs and myself I stripped the bed down and slept on the floor with the sheets wrapped around me. Wasn’t the best situation but it made my back feel better. If you are thinking about staying here spend a little extra and stay at the holiday inn. Also they advertise on trip advisor that they offer a free grab and go breakfast. Haha wrong. Do yourself a favor and don’t stay here