Staybridge Suites Bentonville-Rogers by IHG

Rogers, Arkansas United States of America

Staybridge Suites Bentonville-Rogers by IHG
4.5
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Alan P
1 year ago
Good place This was our first stay at this location. Overall, it was a good experience. We had a spacious one bedroom suite. The room was well-equipped, including a functional kitchen. Everything worked well and was quite clean. The bed was excellent. The couch was a bit firm, but okay. I liked that the desk chair height-adjusted well. The TV has a good channel guide. There are plenty of electric outlets throughout. Staff people were pleasant and helpful. Parking was adequate and the hotel is fairly easy to get to. The hot breakfast was ordinary, but plentiful though I did not like the eating area. Seating is limited and you have a choice sitting facing directly into the sun or sitting way down on the bench seat with the table at armpit level. There is also an eating bar with a couple of stools that are too high. It’s a nice-looking area lacking in function. Two other complaints: (1) no luggage stands. Usually I’m complaining that there’s only one, but this place has none. (2) no EV charging. While I detailed some flaws, I think it’s a good place to stay.

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
When you stay at Staybridge Suites Bentonville-Rogers by IHG in Rogers, you'll be in a shopping district, a 3-minute drive from Walmart Arkansas Music Pavilion and 8 minutes from Walmart Headquarters. This hotel is 5.2 mi (8.3 km) from Crystal Bridges Museum of American Art and 8.2 mi (13.2 km) from Beaver Lake.

Rooms
Make yourself at home in one of the 83 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your bed comes with premium bedding, and all rooms are furnished with twin sofa beds. Wired and wireless internet access is complimentary, while 40-inch LCD televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and an arcade/game room. Additional amenities at this hotel include gift shops/newsstands, a television in a common area, and a picnic area.

Dining
Grab a bite from the snack bar/deli serving guests of Staybridge Suites Bentonville-Rogers by IHG. Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Michael F
|1 review
Don't bother with this place! The staff is very nice helpful. I'm a bus driver and I have to sleep during the day to ensure my passengers are safe. I understand early checkin is hard sometimes, but this place, just give you the runaround. They showed No effort to help me at all. Just canned responses. Really really unhelpful for a lower quality hotel. Apparently it takes all day to clean one room. I guess the hotel staffs party was more important than my rest. There are a lot of people who rely on me getting good rest before long drives. This hotel ranks very low on customer service. All they have is pre written responses and couldn't be bothered to help.
Alan P
|1 review
Good place This was our first stay at this location. Overall, it was a good experience. We had a spacious one bedroom suite. The room was well-equipped, including a functional kitchen. Everything worked well and was quite clean. The bed was excellent. The couch was a bit firm, but okay. I liked that the desk chair height-adjusted well. The TV has a good channel guide. There are plenty of electric outlets throughout. Staff people were pleasant and helpful. Parking was adequate and the hotel is fairly easy to get to. The hot breakfast was ordinary, but plentiful though I did not like the eating area. Seating is limited and you have a choice sitting facing directly into the sun or sitting way down on the bench seat with the table at armpit level. There is also an eating bar with a couple of stools that are too high. It’s a nice-looking area lacking in function. Two other complaints: (1) no luggage stands. Usually I’m complaining that there’s only one, but this place has none. (2) no EV charging. While I detailed some flaws, I think it’s a good place to stay.
Frank H
|1 review
Undergoing renovation. Full renovation in progress. Room was not completely finished, we think. Lobby was pretty non existent. Kitchenette in the room had half of the cabinet doors missing. Site should have alerted travelers of the remodel. To take Breakfast you had to go next door to sister property. Wait till after they’re done.
Frank O
|1 review
Nope not so good soso Definately better options. I booked because were visiting for a week and thought a suite would be more comfortable. We were put into a room that I was told was remodeled. I can't imagine this was remodeled as there were two doors missing on the kitchen sink cabinets and no coffee maker, which was brought to me upon request. I did ask if we could change rooms but was told the hotel was booked. The elevator was beyond filthy gross. The breakfast disappointing and could use more seating areas. The bed was a high boy so I never slept in it as I am 5'1" so I slept in a very uncomfortable pull out couch all week. This was very over priced.
jackodave
|1 review
When management treats customers like this... Here's how not to endear people to your hotel or the IHG brand. I purchased a simple one night stay at a large charity auction, but it was purchased just before COVID hit. Needless to say, we didn't travel any nor did we even get out to a local hotel like the Staybridge. Only now are we feeling safe enough. We had hoped to use this one night at our local Staybridge, but the management was obnoxiously strict and pretty much gave us the SOL look with no remorse. Fortunately there are outlets like this that allow future travels to be warned about this place/management.

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