Anniversary Staycation Fantastic customer service! We were upgraded to a kitchen suite and upon arrival was a lovely bottle of wine and chocolate. Our 1st year anniversary was recognized! Our dinner at Gabriella’s was delicious and the outdoor patio added great ambiance. Thank you!

1st Anniversary Staycation Fantastic customer service! We were upgraded to a kitchen suite and upon our arrival there was a lovely bottle of wine and chocolate in the room. Our 1st year anniversary was recognized! Our dinner at Gabriella’s was delicious and the outdoor patio added great ambiance. Thank you!

Rossland Prestige A+ We had a wonderful stay at the Prestige in Rossland BC. What a beautiful calm little town. Highly recommend staying at the Prestige, as they had outstanding customer service and Jesse was so attentive to our needs and even brought us additional steak knives, forks and napkins with a smile. They staff were great and the hotel was super clean. I felt safe staying there during the pandemic with their cleanliness practices being so top notch. I will defiantly be staying there in the future.

Got caught in the covid trainwreck, they were great to work with I had 20 people there on a ski club trip. The location was just a few minutes from the resort and town, the place is really nice. Great on site restaurant, a pretty good breakfast buffet for the club. Nice bar. The place was very clean, no worries with any of that. Staff were excellent! Special call out to the gal at the front desk, forgot her name but she was soooo helpful. Then the COVID shutdown happened on Day 2 of our week long trip. The management really came through for us when plans changed. We bugged out the next morning as the border was closed. Our club received a FULL refund for all unused nights and breakfasts. We hope to get back there after this virus crap is over and I wouldn't even look at another property to stay at.

Lovely staff, mediocre accommodations I wouldn’t make this hotel your getaway destination if you stay in the King Suite. It’s grossly misrepresented on the website. There is no table, sitting area, no door to the bathroom... the jet tub controls are broken and it doesn’t work at all. There is a loud exhaust system outside the window blocking the view. The tv is large and the bed is ok. Some of the pillows are decent. The drive/highway is absolutely treacherous in October. Literally almost died trying to get here only to be disappointed. The restaurant will be another review. Not up to the reviews at all. Breakfast was super good in their cafe but of course expensive The staff really does go above and beyond. For what they are working with in the location they are friendly, efficient and caring. Just completely disappointed in what this hotel considers a $340 room. It’s absolutely not. I’ve stayed in nicer rooms with more amenities in more accessible and desirable areas for much less.