Key bus to NYC The place needs better cleaning. Keys stopped working all of a sudden. It was not nice if your room is in high storie. The best part was we could take public transportation to NYC easily from this location.

Excellent Long term stay This has been a really positive visit. The Hotel staff is beyond professional and helpful. They have been outstanding my entire 4 week stay. I don't usually mention names but John actually went above and beyond while I was at this hotel. He actually came outside and helped me dig out after a significant snow storm. I was very impressed with him and the other staff including Housekeeping and Maintenance. The entire staff was so friendly and attentive to the guests' needs. I would Highly recommend this hotel to anyone traveling in this area.

Nightmare ! I traveled in with my family we booked 2 rooms we understood things would be diffrent due to Covid but we in for a big surprise. The rooms were in very ruff condition cleanliness wise we found poop stains on the shower curtain, toilet that wouldn't flush and ran all night, goldfish snacks under the bed and futon the second room we opened the futon there was food particles and a huge stain on the mattress food under the futon, hair on the pillows and we only recieved half a roll of toilet paper. We understood housekeepers not going into the rooms completely understandable however how are we supposed to trust that the proper procedure are being followed to sanitize the rooms during this covid of the rooms lack simple cleaning. We had 2 children that were restricted to touch anything and had stay over relatives house for the night. I expressed this to the front office agent whom simply apologised for the inconvenience and stated would talk to a housekeeping manager. I recieved no call back no email nothing. I even sent an email to corporate stating I wanted to show them pictures and still nothing. Very disappointing as this has been go to hotel and have become familiar with the staff. Simple if you cant live up to regular Hotel standards you should not be open.

Wonderful stay This mini vacation was like a home away from home. The rooms were clean and some staff were helpful and friendly. There is a pool, gym, jacuzzi and parking. It was quiet and not too far from restaurants and shops.

Multiple issues, OK stay with family My family and I stayed together in a 2 bedroom suite for a night to celebrate my niece’s birthday so we could swim and play together. Our time together was great, but there were some pros and quite a few cons to this hotel. Pros: The suite was on the 6th floor near the elevator; but it was very quiet. It had a very nice appearance all around from the kitchen, to the bedrooms. The beds were comfortable. Having a full refrigerator was useful. The rubber duckies by the tub was a nice touch for the kids. Cons: The pool was ICE COLD. We figured the point of indoor swimming was to NOT be cold. It was so cold, that the adults couldn’t even go in. The hot tub is in serious need of a scrubbing but we went in even tho there was about 10 kids unsupervised in it before us. The tile around the pool is DANGEROUS. It is so slippery when wet. On the way out of the pool area, I tried to fill my water bottle at the water fountain and the water was so cloudy, it was WHITE. I showed it to the front desk associate and she was so embarrassed, she gave us water bottles for free. On the way up in the elevator, it was making so much noise banging and clanging that I thought we were going to get stuck. When I went to take a shower, I tried to turn the shower head towards me and it wouldn’t face the middle. But it wasn’t fully secured to the wall either so I was moving the whole pipe trying. The “full American breakfast” was O-K”. I’m not entirely sure they were real eggs. The chicken sausage was weird. The French toast sticks were soggy. One of the two waffle irons kept having the waffles stick no matter how much spray you put on it (we had a good view of the waffle mishaps). I enjoyed the coffee and my sleep tho. Bright side?