Don't come here again Musty smell to room. Found 3 cockaroaches first night! Cleaning people came into room to empty trash, take towels but didn't actually clean room or leave new towels! Office gave us 2 towels, no wash cloths or hand towels but was told they were washing and available in morning...we were leaving in the morning. Was also told that they only clean on the 3rd day which would explain why we found human hair in bed! Will not return here again...

Disgusting quality and service I stayed in the King Bed (non-smoking) room. At check in the desk clerk made me feel like I was bothering him when I checked in. That was probably my first indication to just leave but I arrived after the cut off and would be charged for the night regardless plus I had just drove for more than 3 hours to get here for business, so I stayed. There was mold on the bed sheets and in the shower. I saw at least 1 roach just handing out (so i had to kill it). I constantly was getting bitten by little, microscopic bugs. Woke up in the morning itching after being attacked in my sleep by those same bugs. The toilet flushes when it wants to (had to flush 6 times to get tissue to go down). It only flushed 1 time the first time around. Towels were thin. There was no bathtub stopper, so I went to call the front desk. The phone was unplugged so I had to plug it up then stand real still or all I would hear was static. Front desk told me they didn't have any stopper then said bye and hung up. He didn't even give me a chance to say anything else like I was bothering him (mind you this was another desk clerk). The Wi-Fi will randomly cut off on you to make you resign in. I had to sign in at least 5 times in a 3-minute span. I would not recommend this hotel to family, friends or enemies. Pool was closed.

Super clean The workers at this hotel are extremely nice. I’m not too familiar with the city but they were so helpful with making sure my visit to San Antonio was great. Pointed us to amazing restaurants in the area and other fun things to do. Sea World was pretty close and my kids loved it. The rooms were always cleaned and comfortable. My family and I enjoyed it so much. We will definitely be staying there when we visit again.