Quality Inn near SeaWorld - Lackland

I am not staying at this hotel ever again. The worst service ever. The break fast was terrible, juice machine does not work Breakfast stops at 8:00 instead of 9:00qm. The staff is so rude God help you if u ask for extra towels. Also don't have anyone visit you at the hotel cause if they stay late there will be an extra charge with out explanation.

Easy to get to Seaworld Overall a ok stay. Very easy to get back and forth to Seaworld ( the reason for our stay). Rooms a little dated. We would not use the bed spreads… breakfast was fair. Filled us up before the park. I would stay there again but I think I would also explore other options.

They clean your room every dsy Yes, it’s an older hotel. The rooms are small and sort of cave- like (but cozy), but housekeeping comes every single day without having to be asked! I travel with a gaggle of boys and housekeeping is my life line. The staff is very nice and I felt safe here staying with just the kids and me. Breakfast wasn’t too bad either. There’s a target and a bunch of food 3 min away too.

Check Your Room First We stayed here because we are renovating my house in the area. We had gutted the only bathroom so we stayed at this hotel. When we made a trip to home depot to pick up some things around 4 pm, we decided to stop and check in to get the keys so we would have them later as we got 2 different rooms and would be going back to the hotel at different times. We never went in or checked the rooms after getting the keys, my mistake. When I arrived back at the hotel it was midnight, I gathered all my things (I had a handful) I proceeded to go to my room. When I walked in, it hadn't been cleaned from the previous guests! The king size bed was a mess, towels on the floor, etc. So I went to the front desk and told the clerk in which he didn't seem to really care. He said they had no other rooms with a king size bed in which I had booked, instead I got a room with two doubles in which was mediocre in cleanliness. The air vents were filthy and had never been dusted, hair stuck to the wall above the shower, food or stains on the wall, etc. Just really gross! I took it because I was tired, we had been working and painting etc. all day and I just wanted to shower and go to sleep. The next morning upon checkout I told the clerk who had checked us in the day before about the incident. She apologized said they just assume that their housekeepers are doing their jobs. But then did nothing for us, but offer to do something next time if I see her. What kind of response is that, there WONT be a next time at this facility. No discount on the room, no added points, etc. for my inconvenience for their failure to do their jobs. I am a Elite Platinum rewards member and use Choice hotels regularly. I am very disappointed. This was not up to their standards and the service and attitude of it's employees sucked to say the least.

Avoid if you can I stayed here too attend a military graduation. The lobby is well maintained and clean but the rooms are disgusting. I only gave 1 star because of the lobby and the staff was nice enough. The carpet is old and musty. The pungent odor hits you as soon as you open the door. It doesn't seem like they vacuum... Ever. They have stucco popcorn like walls and ceilings that are dirty. The bathroom is gross and doesn't get cleaned well. Found hair from prior guests. Rooms are in desperate need of a remodel and better cleaning.