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SpringHill Suites by Marriott San Antonio SeaWorld Lackland

San Antonio, Texas United States of America

SpringHill Suites by Marriott San Antonio SeaWorld Lackland
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jackiepA8985GP
5 years ago
Awesome clean hotel!! We were in town for our sons BMT graduation at Lackland AFB. It was very clean, breakfast was great too! The front desk employees were always polite! This hotel is between the airport and the AFB and was absolutely perfect for us. The room was very clean, spacious and modern! A lot of stores and restaurants nearby as well! We would definitely stay here again!! Thank you for making our visit awesome!

Property Location
Located in San Antonio (West San Antonio), SpringHill Suites by Marriott San Antonio SeaWorld Lackland is within a 10-minute drive of Lackland Air Force Base and San Antonio SeaWorld. This hotel is 11.8 mi (19 km) from North Star Mall and 4.2 mi (6.8 km) from Joint Base San Antonio.

Rooms
Make yourself at home in one of the 116 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, tour/ticket assistance, and a picnic area.

Dining
Grab a bite from the snack bar/deli serving guests of SpringHill Suites by Marriott San Antonio SeaWorld Lackland. A complimentary continental breakfast is included.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Antonio? This hotel has facilities measuring 546 square feet (51 square meters), including a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
FreqBizTraveler12
|1 review
Poor Customer Service @ Mediocre Hotel I would have provided this hotel a 2-star rating, however, the General Manager (Kevin Espitia), and his front desk employees, have been non-responsive for months on a billing issue. The customer service was also lacking during check-in where I waited at the front desk for 5 minutes before someone appeared from a back room. Additionally, when approaching the front desk, it appeared as though the workers were always busy with something else, often a cell phone. The hotel itself was sufficient for my short work stay. It has the basics you need, but if you're looking for a decent free "breakfast", super clean hotel, or good business center, or workout facility, you may want to somewhere else.
Carlssonjc1
|1 review
Lazy and a lot of excuses Hotel staff is pretty good except when questioned about the simple thing. Do you have any plates...no Would you let your kids eat these bananas? Well they are okay. Could take the time to extend my room, had to do it on line. Dirty stairwells, not the nicest. Have status and if they are treating me like this, well good luck for the one time guest. Will not stay here again, too many corners cut.
Surfingmegan
|1 review
Not Good for Covid 19 travel We stayed at this hotel for 2 nights in June 2020. I would definitely not recommend this hotel right now. There are no amenities at all--no breakfast, no pool, no gym. We have stayed at a few hotels during the pandemic and this is by far the one with the worst customer service and fewest amenities. For example, we needed extra towels because of a leak in the sink, and they refused to bring them to our room. They said we needed to go to the desk to pick it up and they could not bring them to my room. I totally understand that they cannot come into my room, but they could definitely do a contactless delivery. Hopefully they can improve their customer experience!
jackiepA8985GP
|1 review
Awesome clean hotel!! We were in town for our sons BMT graduation at Lackland AFB. It was very clean, breakfast was great too! The front desk employees were always polite! This hotel is between the airport and the AFB and was absolutely perfect for us. The room was very clean, spacious and modern! A lot of stores and restaurants nearby as well! We would definitely stay here again!! Thank you for making our visit awesome!
Pamela S
|1 review
TIFF BIRTHDAY Springhill Suites were very nice to stay. Enjoyed the food, rooms, and the staff was helpful and polite. I will be staying again the future, along with referring others. Location was close for entertainment, shopping, and eating.

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