Cities Of Gold Casino

Santa Fe, New Mexico United States of America

Cities Of Gold Casino
3
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X9919PJloric
1 year ago
Not at all like the pictures show. The room was comfortable. The shower was really slick. I almost fell twice. The casino is pretty crappy. The bar/lounge wasn't open at 4pm on a Saturday. I booked and paid for 2 rooms for one night. They charged me for 3 nights. We'll see if I can get my money back from them.

Amenities

Center- Fitness
Parking - Free
Casino
Internet - Wi-Fi - Free
Restaurant

Property Location
Located in Santa Fe, Cities Of Gold Casino is in the mountains, just a 3-minute walk from Cities of Gold Casino and a 2-minute drive from Poeh Museum. This casino hotel is 3.3 mi (5.3 km) from Towa Golf Resort and 10.1 mi (16.3 km) from Santa Fe Opera.

Rooms
Make yourself at home in one of the 124 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary bottled water, as well as phones with free local calls.

Amenities
Try your luck at the casino and enjoy other recreational amenities, which include a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area. Guests who want to try their luck at the slots can hop on the casino shuttle (surcharge).

Dining
Enjoy a meal at restaurant at the casino or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
X9919PJloric
|1 review
Not at all like the pictures show. The room was comfortable. The shower was really slick. I almost fell twice. The casino is pretty crappy. The bar/lounge wasn't open at 4pm on a Saturday. I booked and paid for 2 rooms for one night. They charged me for 3 nights. We'll see if I can get my money back from them.
Lou Ann A
|1 review
Totally disappointed with the service and the filth I rate our recent experience as q minus 1. We stood there in May of 2023 and the room was decent the young man at the the front desk was polite and professional, we went back in September of 2023 to a very different scenario. The woman at the front desk was very rude . The room was filthy the sheets had what looked like dry blood or human waste whatever it was in was very disgusting. The staff didn't seem to care they did get us another room with clean bedding but acted like we over reacted regarding the dirty sheets and filthy room . Will never go there again. The young man working the front desk at checkout was the only positive part of our stay. We have yet to hear back from the manager regarding our concerns. Wouldn't recommend this motel at all.Tried to include photo of the soiled sheets on the bed but system didn't allow.
Christopher M
|1 review
Don't go there Very old casino. The hotel is a haven for drugs and crime. Staff lacks professionalism and knowledge of the area. I drove further north to Espanola and was greeted by a much cleaner, classier casino.
patriciagS4529WO
|1 review
Santa Fe Fiestas Desk clerk was rude at check-in. The A/C in the room was noisy, loud, vibrated, and continuously spewed some type of mist, it was awful! Needless to say, we did not sleep at all. Have stayed here many a time and never encountered this before. Very disappointed. _
Travel208187
|1 review
Bugs on Pillows and Soiled Undergarment on room floor We were in Santa Fe, NM to sing for a Wedding. We booked 5 rooms. Three of the rooms had bugs on the pillows and one room had a man's soiled underwear on the floor. When we reported the bug issues to the night clerk, her response was: "Nobody else has complained about bugs". We received a refund for the room with the soiled underwear ONLY. This is what you get for trying to SLEEP CHEAP. DO NOT STAY AT THIS BUG INFESTED HOTEL.

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