Holiday Inn Express & Suites Shreveport - Downtown by IHG

Shreveport, Louisiana United States of America

Holiday Inn Express & Suites Shreveport - Downtown by IHG
3
Availability
operatenor70
2 years ago
A great stay. My wife and i flew in from England and were were in Shreveport to visit our American friend and my wife booked this hotel for us to stay in. From the very moment we arrived, we were treated very well at the desk, by Marcus. We were directed to our room and upon opening the door, we were very happy with what we found and sleeping soundly was never a problem; i could have given a 5 stars for that alone. Next morning, we attended the buffet style breakfast, to which we enjoyed and were politely greeted by staff and other occupants, which was very friendly and a great start to each day. As part of our Louisiana stay, we booked to go to New Orleans, for 2 nights and the very lovely Taj on the desk, was extremely friendly and gave us advice from the city she is from. Her skills as a real people person are indeed a credit to the hotel. Overall; all the staff from the desk, the breakfast room and the housekeeping were just great and this made our stay, in the top 10 hotels to stay in, throughout our worldly travels. I mentioned Marcus and Taj, because they are the names we knew and we dealt with the most, but everyone was just refreshingly great. Thankyou all.

Amenities

Parking - Free
Internet - Wi-Fi - Free
Pool - Outdoor

Property LocationLocated in Shreveport (Downtown Riverfront), Holiday Inn Express & Suites Shreveport - Downtown by IHG is a 5-minute walk from Shreveport Festival Plaza and 9 minutes by foot from Shreveport Aquarium. This hotel is 0.6 mi (1 km) from Bally's Shreveport Casino & Hotel and 0.7 mi (1.2 km) from Sam's Town Casino.

RoomsMake yourself at home in one of the 124 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

AmenitiesBe sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this Art Deco hotel include complimentary wireless internet access, a television in a common area, and a vending machine.

DiningA complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Business, Other AmenitiesFeatured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Trek48098081564
Might as well be in a tent under the highway If you find yourself staying here, do not allow them to put you in a room on the back side of the hotel. Rooms 128-138 & 228-238. These rooms are directly under several highways. If the noise from the trucks does not keep you up all night, the room literally shaking every few minutes certainly will. All. Night. Long. Absolutely the least ‘restful’ hotel I have ever stayed at. Shame on this hotel for even booking guests in these rooms. Also, the elevator is broken so A+ for fitness opportunities here.
Jessie P
Overall OK My family and I stayed at the hotel on 12-2-23 for a football champion playoff game. The hotel was completed booked with all the player, families and friends. Cecilia G was very friendly and showed GREAT customer service. Marcus the other customer person was not so friendly or helpful. I went to the front desk for assistance and Marcus did not acknowledge me present at all. I had to get his attention to get some assistance and he was not friendly at all. The hotel ran out of food for the breakfast due to the hotel being completed booked. They should have planned better for this event. Overall my stay was ok. Lakeisha Fields
John K
Worst stay ever They are advertising that the hotel is stock and brand new it's Not also don't rent rooms with wet carpet. Stock the Market. Stock the breakfast buffet. Don’t have employees from Renaissance Hotel working Holiday Inn Brand, as a favor to a Holiday Inn employee. This employee was working the Breakfast Room by himself and he did not even work there. This was not good. The breakfast was cleaned out by 7:30am. No food, no nothing. This motel is worth about $30 dollars a night. Bathroom floors were not clean, front door didn’t open easily, and mini fridge leaked water on floor. And it states that it's under new management but this was the worst hotel stay ever. The last couple reviews is coming for the people that works there.
operatenor70
A great stay. My wife and i flew in from England and were were in Shreveport to visit our American friend and my wife booked this hotel for us to stay in. From the very moment we arrived, we were treated very well at the desk, by Marcus. We were directed to our room and upon opening the door, we were very happy with what we found and sleeping soundly was never a problem; i could have given a 5 stars for that alone. Next morning, we attended the buffet style breakfast, to which we enjoyed and were politely greeted by staff and other occupants, which was very friendly and a great start to each day. As part of our Louisiana stay, we booked to go to New Orleans, for 2 nights and the very lovely Taj on the desk, was extremely friendly and gave us advice from the city she is from. Her skills as a real people person are indeed a credit to the hotel. Overall; all the staff from the desk, the breakfast room and the housekeeping were just great and this made our stay, in the top 10 hotels to stay in, throughout our worldly travels. I mentioned Marcus and Taj, because they are the names we knew and we dealt with the most, but everyone was just refreshingly great. Thankyou all.
Heather F
Clean and quiet. Very comfortable room and it was very clean. Free breakfast was good. Front desk person that welcomed me was really friendly too. I can’t remember her name. I will stay again next time I come here for work.

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