Southeast Resort

great place to check out Sitka from Stayed 3 nights. Sitka is quite small and everything in the town is within walking distance of everything else, apart ftom going to Japonski island for the airport and the Mt. Edgecumbe Medical Center. You will need the hotel shuttle for that. We had a great view of the harbor and the spectacle of watching a cruise ship pirouette in the harbor when it was departing. The restaurant is physically attached to the hotel, but run as a separate operation, so one cannot charge meals to the room. The hotel is charming with a large enclosed area to watch TV or read. The only place that I’ve encountered that had books on shelves to read if it was raining too much that day. The collection of Nancy Drew books was surprising (see picture). I left a book there as well, just to try to provide for a little more diversity. We encountered the flight crew of our flight on the same shuttle van and were assured that this was the best hotel in Sitka. They routinely overnight in Sitka, so I would hope they know. No A/C in the rooms, it is an older hotel, but still quite nice. The fan was adequate to keep us comfortable at night and the window had a screen. We had apparently arrived on the best days (warm and dry) in the past two weeks. The lobby is often full of tourists here to fish for a few days, but that’s Sitka, not just that hotel.

Nicest in Sitka We stayed here one night before going to the fishing lodge the last two years. Probably the best hotel in Sitka, and better than you might expect for a fishing town.Restaurant hours are variable, but there are other options and shops within easy walking distance.

Worst customer service If there was a way to leave 0 stars I would. I had a reservation at the hotel, but got stuck in the back country with no way to cancel. When I asked for a refund, the agent said it was policy to require 24 hrs notice. I will NEVER stay at this hotel again and would caution anyone to look elsewhere. I also had airline flights get screwed up, and Alaska air was AWESOME to work with and rebooked me with no charges. Weather happens in AK, and this hotel should know that

Absolutely Worst Hotel Ever We were medically evacuated from a cruise ship in Sitka. My husband was in the hospital for a week in Sitka. He is 83 years old and uses a walker on top of having pneumonia. After he was discharged from the hospital, we stayed 3 nights in the Westmark and needed to stay for 4. We were waiting to be medically escorted home. The Westmark kicked us out of the hotel on the last night because they told us they were fully booked for a convention. REALLY! An 83 year old in a walker who just got out of the hospital was kicked out of the Westmark for a convention. How chicken s--- is that. On top of that, the rooms were dirty and the furniture was stained and sagging. The room rate was exorbitant.

So disappointed Brought my family to eat for a special family birthday dinner with reservations. Steaks were awful, no seasoning or taste and overdone, soggy Cesar salad, service slow and we had to go up and get our drinks from the bar, had a side salad without dressing and waitress didn’t come back in time to ask for it. They automatically add 20% tip for 6 people even though we didn’t benefit from timely and attentive service, bill was $460. I finally received a call from the manager, very nice and apologetic but without an offer for any sort of refund or gift card for future visit. We are locals and won’t go back anytime soon. So disappointed.