Candlewood Suites Slidell Northshore by IHG

Just ok I thought this hotel was going to be better. The bed was super hard, one pillow was flat, the other one fluffy. There was no outlet on one side of the bed, had to charge my phone by the dining table. There was no trash can in the bathroom, only 1 in the main room. The curtains on the window were off the track at the top so they would not close all the way. I was expecting better from this hotel.

Average at best I moved from Central Florida to Southern Arizona in late May 2024. My literary included many different stops off of the interstate. The first night I planned was at this location, conveniently situated off of I-10/12. My check-in process was quick and easy, the clerk was friendly, and the room had the proper amenities. However, the room was not exceptionally clean, and I had an issue with noise due to the lack of insulation between floors and rooms.

Not Allergy friendly but ok otherwise We had a room on the top floor by request, room looked clean on the surface but as we looked further, nothing about 5 feet was clean, tops of doors tops of cabinets etc Definitely NOT allergy friendly at all. The heavy scented cleaners made me feel ill. We wiped every surface down with our Norwex cloths and ran our air purifiers to make room safe to stay in. Front desk clerk , Ash was very nice and embarrassed that the room wasn't clean enough. The breaker box was missing a breaker for the gfi which is a dangerous code violation. We took photos of before we cleaned and ran our machines and after of the air quality

Tired The property is aging and the rooms show it. The tub was pitted. Lots of wear marks on the cabinets,  unmatched assortment of dishes and cutlery. Missing curtain but fortunately the room darkening curtains were present. Significant foot noise from room above us. Time for a major renovation! On the positive side,  the rooms were clean and the beds were excellent. 

Extremely Disappointed I was completely surprised at my stay here. There were no carts to transport my belongings to my room. The desk clerk said everyone must have them. Since I was arriving early I was surprised. I took my dogs for a walk and thought I'd check back later. Still none. After 4 trips I finally got everything in my room without a cart. The tv had no signal. I used my laptop to watch tv. There were no plug-ins to juice my phone or laptop. I couldn't believe it so I asked the desk clerk if I'm just missing seeing them. She said no, they didn't have any. The most disturbing thing about this room was when I folded the bed down the sheet was wrinkled! They never changed the bed, just made it up. I checked the other bed and it looked fresh. I figured since the room was directly across from the office (front desk), they use the room to take a nap when working the grave yard shift. The only positive experience about this stay was that they take pets.