NASTY!!!!!!! Stayed here on the long weekend, it was disgusting. The furniture is stained badly. There was no toilet paper in the bathroom. My guess is someone went to the bathroom, didn't notice there wasn't toilet paper, then just sat on the furniture to clean themselves up. There were bugs everywhere, but I didn't see any one the bed. The highlight, there is a sink right next to the bed. Some highlight.... My expectation for this place was not high at all, and some how this place figured how to come in way lower than my expectation. Special shout out the maintenance guy who was hammering on the exterior wall before 8am! You've been warned!

Bed Bugs in the sheets and not cleaned- had to find a new hotel To start we have travel around the world for 15 years and this is the first hotel out of thousands that we ever had to leave in the middle of the night from. Laying in bed both of us felt like we were getting bit. When we used our phone flashlights we found numerous black bugs moving around. We picked some off and put into a plastic cup before finding more under the fitted sheet and under the mattress. Instantly we called the hotel and when the night manager arrived said she's not an expert and can't tell. We couldn't stay at the hotel and will be looking for a refund. In the meantime we contacted hotels.com (Expedia) and explained. I even mentioned that we are not looking to write a review of any kind only that we get a refund of the room as we couldn't stay there for the night. Next morning comes and we get a straight forward email from the motel stating it's not bugs (as they said they used pest control but it was lent and no refund is due). This is not lent. There may have been lent in there somewhere but there were several long black bugs there as well. You can tell the difference. We have photos, we have videos of them moving, also have photos of bites on our neck, arms and mid section. This is not a good hotel to go to. Luckily hotels.com is providing us a full refund of the night because we are gold members with them but you can't trust Americas Best value inn casino center in South Lake Tahoe by any means. They will write a follow up to this stating what I said and that it's not bugs and that they have had pest control look at it. However, with a hotel as bad as this how can you trust that they used a reputable person or company or that they even did that. A refund is all I asked from the hotel as we couldn't stay the night due to the bugs (the floors were also not cleaned as crumbs were on the carpet when we entered and in the bed sheets as well) Yet since this place has no customer service skills and didn't even try to work with us shows that they do not care about the condition of their rooms and don't care about negative reviews as they already have a laundry list of them. Bad place, bad owner, bad experience. Now motel... try to customer service this one with your reply. I'm sure it would go something like: "I'm sorry you were dissatisfied with the room, rest assured we do our best to make sure our place is clean and fit for anyone that may stay at our place. Although we did not find any bugs as you stated we are sorry you had a bad experience." That would be more customer service than they gave to us.

Smelled like Pot Room was clean but only window overlooked the back parking lot. Luckily we only slept there and the ran out as fast as we could in the AM. Told the front desk about the smell of pot smoke in the room,hallways and parking area and the said sorry, No offer of a discount or anything. I would inspect room before staying there. Would not recommend.

Disappointment The location is good with a coast that the place has. No swimming pool though. Very modest breakfast - only pancakes and cerial. Our room was not cleaned for two days, the toilet was clogged for one time. Air conditioning made noise as a tractor. Our beds were not arranged because we “left our clothes on them”

America’s not so best value Inn Our experience in this hotel was not the best we’ve had. The room we stayed in was clean enough but carpet was old and had a musty smell. Breakfast included orange juice, coffee, hot cereal, toast, and pancakes. However, the dining area was dirty. They had just one person running both the office and kitchen. We had friends visiting that stayed in the same hotel and felt horrible for choosing such a place. I wouldn’t stay here again.