DoubleTree by Hilton Hotel Portland

South Portland, Maine United States of America

DoubleTree by Hilton Hotel Portland
4
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Alicia G
351 days ago
AMAZING Jason treated us like ROYALTY the second we walked in. We came from another hotel down the street with a terrible experience and needed 2 rooms ASAP for 2 nights. They greeted us with fresh baked cookies and free water bottles. They got us rooms directly next to each other that were probably the cleanest hotel rooms I’ve ever seen. The customer service was absolutely perfect. Even later that night when we came back from the bars they gave us more free water bottles to take up to our room. One room was out of body wash in the shower and they immediately came up and replaced it. Hilton came to our rescue. Thank you thank you!

Amenities

Pool - Indoor
Center- Fitness
Airport Shuttle - Free
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
When you stay at DoubleTree by Hilton Hotel Portland in South Portland, you'll be near the airport, a 1-minute drive from Maine Mall and 8 minutes from Thompson's Point. This hotel is 11 mi (17.7 km) from Old Orchard Beach and 12 mi (19.3 km) from Old Orchard Beach Pier.

Rooms
Make yourself at home in one of the 220 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and complimentary weekday newspapers.

Amenities
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.

Dining
Stop by the hotel's restaurant, Blue Wave Grille, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekends from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Kaongs
|1 review
Old Hotel That Needs Work This hotel is mediocre at best. The hotel is over 35 years old and appears to have been "lightly" renovated. Beds were weirdly uncomfortable. The TV has no intuitive or apparent means of changing the volume - seems like they tried to "upgrade" their tech, but it seems like someone plugged in a new TV but failed to set it up properly. The bathroom is the biggest downside. Because this hotel is round (the building itself is round), the rooms are oddly shaped. The bathroom requires a decades old tiny toilet that is low to the ground and noticeably smaller than "modern" toilets. It needs to be small because the door to the bathroom would not be able to open or close if it was even 1 inch bigger. The paint on the very low ceiling of the shower was peeling - I was concerned it would drop on to me. Yuck. I didn't want to look too much closer at anything else out of fear of what I might spot. I did find a vape in the bathroom that housekeeping must have missed. That accounts for the odd smell in the room. Again, yuck. And my room was never cleaned over a three day stay. There was no instruction or sign stating that your room would not be serviced - no idea what the policy on this might be. So I was using wet towels by day 2. The staff was very nice, but there's nothing they can do about a very dated hotel that needs to be completely gutted and rebuilt.
MaryR575
|1 review
Comfortable and Convenient Hotel for Business and Pleasure I just spent multiple days here at the Doubletree Hilton for business, and I found this hotel very comfortable and convenient. First, it is just a short drive from the airport and all major highways, yet it is in the middle of a busy shopping area with many restaurants and stores within walking distance. Parking is free, and the huge lot is easy to navigate. The hotel is on the large side, and very popular with groups, as there are many meeting rooms. My room was spacious, clean, and well equipped. I used the wake-up call service every day, and all staff were very polite and friendly to me. I will say the television remote is somewhat confusing, and I never completely mastered how to use it. I enjoyed the luxurious swimming pool, and the decadent free cookie. I did not eat at the hotel, as there were too many other choices nearby. By the way, I chose this hotel to stay in because I liked the location-- I am very happy that the room comfort, the service, and the amenities also made it a great choice in Portland!
captainbobCt
|1 review
Did not meet expectations Room and bed were comfortable but with one broken elevator it was a long wait to get to our room. Breckfast egged were cold . We were never informed that you had to ask to have the room made up, room missing waste basket. , and front desk staff were not helpful or friendly.
Alicia G
|1 review
AMAZING Jason treated us like ROYALTY the second we walked in. We came from another hotel down the street with a terrible experience and needed 2 rooms ASAP for 2 nights. They greeted us with fresh baked cookies and free water bottles. They got us rooms directly next to each other that were probably the cleanest hotel rooms I’ve ever seen. The customer service was absolutely perfect. Even later that night when we came back from the bars they gave us more free water bottles to take up to our room. One room was out of body wash in the shower and they immediately came up and replaced it. Hilton came to our rescue. Thank you thank you!
kmoore9311
|1 review
Disappointing Doubletree The good: Nice sleeping area in room; very comfortable bed. The bad: Overall hotel was dark, shabby, and hot. Overall, bathroom was is disrepair. Shower curtain was moldy, and shower head had red growth on it. Hot water used up quickly. TV remote operation was incredibly frustrating. Would not stay here again.

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