Too much loud noises at night unable to sleep! There was too much noise going on in the night and it was very loud and I couldn’t sleep at all. Probably got 30 minutes of sleep total and my head pounding when I woke up. The manager never offered a refund of any sorts or comp it. Unacceptable hotel and stay, highly suggest go somewhere else!

Not impressed We stayed here last month while visiting family in the area. Normally we’d stay with them, but with Covid 19 we felt more comfortable staying in a large hotel chain which I’d been hearing had enhanced cleaning and sanitizing. When we pulled up, we noticed a sign on the exterior door to the lobby that stated something to the effect of “masks required in all common areas of the hotel. Any violations could result in eviction”. Good. This is what we were looking for. It went downhill from there. After checking in, we went up to our room. Elevator door opens and there stands a group of people, none of them wearing masks. Our room appeared clean enough. There was a bit of an odor which I attributed to the cleaning/sanitizing. When I went back out to the car there was another person standing in the lobby on the phone with no mask on and the guy at the desk wasn’t doing anything about it. So much for enforcement of the rules. The next day I showered and noticed very little shampoo in the provided shampoo tube. I think that the cleaning crew didn’t replace all of the toiletries from the last guest. Gross. I asked the front desk about it and they assured me more cleaning was going on but could not give me specifics. We also found trash (photos attached) from a previous guest in two spots in the room so the thorough cleaning is bunk. The cleaning crew were also standing around the hallways talking to each other (with guests walking by!) without masks on. Loud guests in the hallways until late at night as well. Overall just a terrible experience. Would not recommend or stay here again and I’ve had numerous great experiences with the Springhill Suites chain and Marriott properties in general.

Reasonable service and quality for the price This is a reasonable hotel that has friendly staff. Rooms are large and relatively clean – there were a few stains on the carpet that were a little gross but otherwise entirely reasonable. Lack of restaurants nearby is kind of a down side but shouldn’t be a dealbreaker

Very average at best Stayed here while in town. You have to sign your name away before they give you a key. The rooms are average size with a small bathroom. The sink area is part of the room. There red stains in our carpet. The shower area is a bad design as hard to turn the water on without getting wet. Fitness center has one tread mill. We did not bother with the breakfast as I will not eat it. I wil probably go back to the Southfield Marriott next time.

Great stay! The staff was friendly and helpful. The room and bathroom were clean and comfortable.They served a hot, delicious, continental breakfast with lost of choices. The location was close to restaurant and stores.