Great hotel - awful time in history Was excited to book this hotel in an area we've stayed in before and found to be enjoyable. The hotel is on par with the quality of all Fairfields at which we've stayed - if not a little better. The disappointment hit when we got to our room and found the note that said something to the effect of "during COVID...." (the pandemic aspect of which is over even in the most restrictive areas), "....there will be no cleaning or linen service for stays under 5 days in length. Leave towels outside your room door and pick up new towels at the desk...." (not an exact quote, but it captures the essence - you get the idea). Now if we were staying only two nights, it might be ok not to have the room cleaned, etc. But after four nights, it was getting kinda dingy in there. Obviously, it's a staffing issue that all businesses are facing now, and not really COVID-based, but still frustrating. In spite of this, the skeleton crew of staff that were there were awesome. All of the common areas shined bright, the breakfast was put out every morning with a warm greeting and professionalism. I witnessed an idiot guest berating the desk clerk the last morning about not getting towels and how he was "a Gold Club Member" or some big feeling deal like that. She handled it with the utmost professionalism. I'd give the hotel a 5 if it weren't for this limited service mode they're in right now. I would not hesitate for a minute to stay here again.