Holiday Inn Express Hotel and Suites St. Charles by IHG

St. Charles, Missouri United States of America

Holiday Inn Express Hotel and Suites St. Charles by IHG
4
Availability
anthonygX6883GN
2 years ago
Great Staff Fantastic and friendly staff. The property had recently been remodeled. I would absolutely stay here again if I were in the area. This was also close to a number of decent, family friendly restaurants, we were able to walk to a few.

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property LocationWith a stay at Holiday Inn Express Hotel and Suites St. Charles by IHG in St. Charles, you'll be in the historical district, within a 15-minute drive of Ameristar Casino St. Charles and Jaycee Park. This hotel is 2.4 mi (3.9 km) from Lindenwood University and 2.6 mi (4.2 km) from Fast Lane Classic Cars.

RoomsMake yourself at home in one of the 73 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and microwaves, as well as phones with free local calls.

AmenitiesEnjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.

DiningEnjoy a satisfying meal at Sugarfire BBQ Restaurant serving guests of Holiday Inn Express Hotel and Suites St. Charles by IHG. A complimentary buffet breakfast is included.

Business, Other AmenitiesFeatured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Amy F
Rude and disrespectful staff Holiday Inn never lets me down Until now!! My grandson wanted to go swimming and sleep in a so we rented a room. I paid $200 and needed an extra blanket so I called the front desk only to be informed that they didn’t have extra blankets and my family wasn’t as important as the other guest in the hotel. It took my son in law whom was working in another state to threaten them with calling corporate office to get a blanket but was only given 5 sheets to use instead
anthonygX6883GN
Great Staff Fantastic and friendly staff. The property had recently been remodeled. I would absolutely stay here again if I were in the area. This was also close to a number of decent, family friendly restaurants, we were able to walk to a few.
Lesiah58
Pleasant surprise Very pleasant surprise after reading some of the reviews. Newly updated. Fresh feel. The breakfast was good. Great staff. We stayed 5 nights due to ball camp so having a laundry was a big plus. Would recommend for anyone. We will be stay again.
A712RZjennifers
Last minute…big mistake. Mistake! The first room we got smelled so bad of cigarette smoke (nonsmoking hotel and room) so we asked for a different room. Honestly, I wanted to find a new hotel, but was too exhausted to deal with it. Second room didn’t smell like smoke, but entire room was not great. Hotel is in need of repairs and new management. Yuk! Never again.
Charles W
This hotel should not be a Holiday Inn! DON'T stay at this hotel! I had to fill the ice bucket at the sink to wash myself in the shower! There was virtually no pressure out of the shower and no hot water. I accidentally kicked something at the edge of the bed and it turned out to be a car side view mirror. Neither the room or the hallways had been vacuumed in a long time. Dirty towels were piled in the hallway for the entire duration of our stay. The only time there was someone at the front desk was when I checked out, the rest of the time a sign was posted to pick up the phone and call. Everyone at breakfast had to wait a long time for any eggs to show up. The juice machine was empty and never taken care of. I complained about the shower at checkout and the owner promised a partial refund. I called the next day and asked where the refund was since it didn't show up on my credit card, and they stated it had been processed. It never did show up. I complained about this hotel to Holiday Inn, but nothing has happened regarding my complaint. From now on I will only stay at a Holiday Inn as a last resort!

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