Spark by Hilton Stevensville

Stevensville, Michigan United States of America

Spark by Hilton Stevensville
3.5
Availability
762kenth
3 years ago
Unacceptable customer service Hampton Inn St Joseph is definitely a place to avoid. Very dated, but it is generally clean. But, TV is so dark it’s hard to see it. I can overlook mechanical issues, but not being blown off. I called the front desk and was first advised it wasn’t the tv, it was the hotel lighting(over the phone diagnosis). When I stated it was in fact the tv, I was advised that they can’t help me. Maybe they assumed I brought my own tv….

Amenities

Pool - Indoor
Center- Fitness
Parking - Free

Property LocationWith a stay at Spark by Hilton Stevensville in Stevensville, you'll be near the beach, within a 10-minute drive of Lake Michigan and Grand Mere State Park. This hotel is 5.5 mi (8.9 km) from Lake Bluff Park and 6.2 mi (9.9 km) from FuzzyButz Pet Bakery.

RoomsMake yourself at home in one of the 75 air-conditioned rooms featuring DVD players. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

AmenitiesBe sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include wireless internet access (surcharge) and a television in a common area.

DiningA complimentary continental breakfast is served daily.

Business, Other AmenitiesFeatured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
jensenmobius
AVOID THIS PROPERTY! I wish I had read reviews before I booked a room at this property for an entire week! First room was smelly and dirty. I asked to be moved. Second room had debris in the drawers and dirty mirrors, no luggage rack, coffee maker, blow dryer, or light bulbs in lamps. When room was finally "cleaned" on day 4, bathroom wasn't restocked so I had no shampoo/conditioner; hand towels, or bath mat. As a Hilton Honors Diamond member, I have stayed at a lot of Hamptons and this one does not meet Hilton standards. Clearly training and management issues abound. Be warned; don't waste your money or points!
762kenth
Unacceptable customer service Hampton Inn St Joseph is definitely a place to avoid. Very dated, but it is generally clean. But, TV is so dark it’s hard to see it. I can overlook mechanical issues, but not being blown off. I called the front desk and was first advised it wasn’t the tv, it was the hotel lighting(over the phone diagnosis). When I stated it was in fact the tv, I was advised that they can’t help me. Maybe they assumed I brought my own tv….
mecp21
cleanliness is not to par There was food, trash, and linens were in the hallway upon late arrival. The carpet in the room felt tacky on our feet. There were Small red bumps on legs the next morning. We will not stay here the next time. There are other choices. Front desk staff were nice but housekeeping was a miss.
365globalperson
Not your normal Hampton Inn There is very little at this hotel that resembles a normal Hampton Inn. The hallways were dark and sketchy. The room had numerous broken items, including missing light bulbs, upside down lampshade, broken bathroom sink, and entry door. Both beds in the room did not fit on the bed frames and made noises.
712murphyse
Believe the reviews- this place is filthy Beware! Not your typical Hampton Inn. This place is filthy and nothing is in working order. Felt very unsafe. We didnt stay, asked for a refund and scrambled for another hotel that night. Thankfully the Holiday Inn Express in St Jo was able to squeeze us in and was a lovely place. Stay there, the staff and hotel were excellent!

Explore more