Grand Beach Hotel Surfside

Surfside, Florida United States of America

Grand Beach Hotel Surfside
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enmanuellh
3 years ago
Awesome stay We checked in with Rashawn and he was the best. Everything was so smooth. We got a lovely room and Rashawn even recommended activities and places to go eat. He was super professional and attentive. Can’t wait to return.

Amenities

Pool - Outdoor
Spa
Center- Fitness
Internet - Wi-Fi - Free
Restaurant

Property Location
Located in Surfside, Grand Beach Hotel Surfside is on the beach, a 3-minute walk from Surfside Beach and 5 minutes by foot from Bal Harbour Shops. This beach hotel is 2 mi (3.2 km) from Bill Bird Marina and 2.9 mi (4.7 km) from Normandy Shores Golf Club.

Rooms
Make yourself at home in one of the 268 guestrooms featuring refrigerators and flat-screen televisions. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and complimentary newspapers, as well as phones with free local calls.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 4 hot tubs, and a fitness center. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining
Enjoy international cuisine at La Plague, a beachfront restaurant where you can take in the ocean view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Surfside? This hotel has 9000 square feet (836 square meters) of space consisting of conference space and 4 meeting rooms.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
enmanuellh
|1 review
Awesome stay We checked in with Rashawn and he was the best. Everything was so smooth. We got a lovely room and Rashawn even recommended activities and places to go eat. He was super professional and attentive. Can’t wait to return.
tammyn337
|1 review
Overall enjoyed My family and I enjoyed our stay in the Grand Beach. Overall out hotel was nice, clean and staff was pleasant. The air conditioner in the lobby seemed to not be working and the temperature in the lobby was almost the same as it was outside so it was very uncomfortable sitting in the lobby or by the bar. I took two rooms and in one the shower was leaking and sprayed all over the bathroom outside the shower because it was very old and had a shower curtain and the other had a much newer and more modern shower so didn’t leak. Overall was pretty decent.
Emilio K
|1 review
Amazing management! I must say beautiful hotel. But really what sold me on this place was the front desk manager Sofia. I’ve never experienced service like this even at 5 star hotels. Sofia gave us the warmest personalized tour. We were offered large Fiji waters and toured 4 different rooms with great patience and hospitality. All with a smile. With Sofias management this hotel is the place to stay!
DavidCohen1980
|1 review
Vacation Came for a weekend with my wife and kids to checkout the hotel and location. Everything was great from rooftop pool, restaurant, and the Front Desk manager Carlos H. went above and beyond to make sure we had a marvelous first time stay, true definition of top tier hospitality if you ask me. The beach staff was always making sure we had everything we needed! One thing that can use just minor improvement is the room service hours should be until midnight instead of just 10pm. Will be back in a few months!
Crwoodson
|1 review
Worst Service Ever! I have never been so disappointed in a stay as much as I was at this hotel. The cost of the room was very expensive and the service was the worst I have ever experienced. We ate at the restaurant (3 of us) and had to wait almost 45 mins for our food (only one other family in restaurant). We had to ask for the check 4 times before it was brought out. The air flow in the room would go from cold to stifling hot throughout our stay no matter how we set the thermostat. When we called valet for our car on checkout day no one answered the phone, it went to voice mail and car wasn’t brought up till we physically asked (not a busy time as no one else was waiting for their car at the time). Lastly, I accidentally left a loved sweatshirt and new t shirt hanging on a bathroom hook and when I called less than 24 hours after checkout to see if they had it in lost and found I was told they didn’t find anything in my room. The second time I called to see if they had found the items I was pleasantly surprised someone spent 39 minutes looking for my items (yes, that is how long I was put in hold). I repeatedly asked myself - why are going out of their way to actually upset hotel guests?

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