Hilton Garden Inn Tallahassee

Tallahassee, Florida United States of America

Hilton Garden Inn Tallahassee
4
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Availability
Crossfam5
1 year ago
Won’t be back Elevator broken. Sink and bathtub dirty upon arrival to room. Smelled of mildew. Always had to ask for soda for food and beverage credit, couldn’t get any on first day, front desk claimed room was locked and she didn’t have key. They wouldn’t restock sodas. Front desk girl taking smoke break and took forever to come help us.

Amenities

Pool - Outdoor
Spa
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
Located in Tallahassee, Hilton Garden Inn Tallahassee is within a 10-minute drive of Tallahassee Memorial Medical Center and The Centre of Tallahassee. This hotel is 5.1 mi (8.2 km) from Florida State Capitol Building and 5.6 mi (9 km) from Florida State University.

Rooms
Make yourself at home in one of the 99 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and complimentary use of a nearby fitness facility.

Dining
Enjoy American cuisine at Garden Grille & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Chuck A
|1 review
Avoid during renevation No working ice machines in hotel, musty smell in hallways, and first room smelled like a casino after a smoker convention. Thankfully got a new room but why did housekeeping not correct this before releasing the room? I would give 5 Stars to the buffet attendant
Crossfam5
|1 review
Won’t be back Elevator broken. Sink and bathtub dirty upon arrival to room. Smelled of mildew. Always had to ask for soda for food and beverage credit, couldn’t get any on first day, front desk claimed room was locked and she didn’t have key. They wouldn’t restock sodas. Front desk girl taking smoke break and took forever to come help us.
OnAir25964889889
|1 review
Disappointed My wife and I are Hilton Honor members and usually stay at Hamptons. On February 17th after a long day on the road we chose the Hilton Garden Inn, Tallahassee. We dropped off our luggage and went out for dinner at 9:00 pm. When we returned to the room 309, we found that the bed had fresh linen, but the room and bathroom had not been cleaned. The front desk staff offered room 311 which we asked to see first. That room also had fresh linen on the bed but had not been cleaned. We met with the front desk staff again and he explained that the inn "was having problems with the cleaning staff". At that point he offered to credit our card if we wanted to relocate. At 11:30pm we moved to the Hampton Inn in Quincy, 20 miles away. After waiting several days for the card to be credited we called the Garden Inn and were informed they would not honor the night staff commitment and refused to credit. At that point we were frustrated and contacted Hilton Corp staff and complained. After a very courteous review of our information, they decided to refund our stay.
Caroline B
|1 review
Worst Hotel and Service Follow Up Worst hotel experience ever combined with Hilton's complete indifference toward the situation. Time to flush the Diamond status and move on. After a long business day, checked into the hotel, unfolded a towel which was filthy with what appeared to be dried blood. Called the front desk - no answer. Called Hilton customer service and was told a "case" would be opened and someone would contact me within 3 days (?), It's been 5 days and no contact. When I checked out I had the towel in a bag and was told a manager would be contacting me. No one has called and I called Customer Service again today and was told they would take $40 off my $245 stay and give me 5,000 points. Are you kidding me? Customer Service apologized for the "stained" linen and doesn't know why I wasn't contacted. Nasty hotel and deplorable service from both local and corporate standpoint. I tried many ways to resolve this but apparently Hilton prefers a more public approach.
Grace Z
|1 review
Worse than "Terrible" The filthiest hotel room I've ever stayed in. I wish there was a rating worse than "terrible". Filthy carpeting complete with popcorn and other crumbs of food and an assortment of debris on the floor. Just wanted a shower and sleep. Pulled back the shower curtain and there was a 4" long and still very much alive cockroach doing the multi-leg backstroke in the tub. Reported to the front desk without even so much as an apology or an effort to amend the situation. I will NEVER stay at another Hilton Hotel or any of its associated affiliates.

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