Hilton Garden Inn Tampa Ybor Historic District

Tampa, Florida United States of America

Hilton Garden Inn Tampa Ybor Historic District
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TrishRVA
362 days ago
A budget conscious hotel with high-end service We recently stayed at the HGI for a week while my sister had surgery in Tampa. We were regular Hilton patrons, but recently starting shifting allegiance to the Marriott line because over customer service was lacking at the Hilton establishments. I might have to reconsider this move because the staff at the Hilton Garden Inn in Ybor City was AMAZING. I must commend the manager, Carlos, and his team for their kindness and consideration throughout our stay, in particular Sheila in housekeeping and Shekira at breakfast. In addition to Carlos, Sheila and Shekira, Kayla and Amari helped us out as needed. I really can't say enough about their care, concern and friendliness throughout our stay. The hotel is aging, but was clean and spacious. The fitness room was spotless. The hotel is scheduled for an update sometime in 2025. Location is great if you want to stay north of Tampa proper, and Ybor City is a nice location. All sorts of history and great restaurants. Nice place to walk around. The free range roosters and chickens are fun to watch. Don't worry - you can't hear them crowing inside the hotel! You will have to pay for parking at this location - $25/day - to the city. It's not a Hilton Garden thing. However, the service was so outstanding that I would happily pay for parking to stay at this location again.

Amenities

Pool - Outdoor
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at Hilton Garden Inn Tampa Ybor Historic District, you'll be centrally located in Tampa, within a 5-minute drive of Port of Tampa and Tampa Riverwalk. This hotel is 2.2 mi (3.6 km) from Tampa Convention Center and 3.8 mi (6.2 km) from Tampa Bay.

Rooms
Make yourself at home in one of the 96 guestrooms featuring refrigerators and microwaves. 36-inch LCD televisions are provided, with cable programming available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.

Dining
Grab a bite to eat at The Garden Grille & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Tampa? This hotel has 880 square feet (82 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
TrishRVA
|1 review
A budget conscious hotel with high-end service We recently stayed at the HGI for a week while my sister had surgery in Tampa. We were regular Hilton patrons, but recently starting shifting allegiance to the Marriott line because over customer service was lacking at the Hilton establishments. I might have to reconsider this move because the staff at the Hilton Garden Inn in Ybor City was AMAZING. I must commend the manager, Carlos, and his team for their kindness and consideration throughout our stay, in particular Sheila in housekeeping and Shekira at breakfast. In addition to Carlos, Sheila and Shekira, Kayla and Amari helped us out as needed. I really can't say enough about their care, concern and friendliness throughout our stay. The hotel is aging, but was clean and spacious. The fitness room was spotless. The hotel is scheduled for an update sometime in 2025. Location is great if you want to stay north of Tampa proper, and Ybor City is a nice location. All sorts of history and great restaurants. Nice place to walk around. The free range roosters and chickens are fun to watch. Don't worry - you can't hear them crowing inside the hotel! You will have to pay for parking at this location - $25/day - to the city. It's not a Hilton Garden thing. However, the service was so outstanding that I would happily pay for parking to stay at this location again.
JessicaB615
|1 review
No A/C and no warning After paying an Uber to get to the hotel from the train station, we are greeted by the front desk telling us the A/C is not working. We are told that we can go to another hotel. I paid with cash and points. I can’t get the points back to use at another Hilton I’m told it takes 24 - 48 hours. We have to go to another hotel and pay for another Uber to get us there. They should have texted or emailed everyone checking in. No excuse for the poor customer service. We go on a cruise and get home to find that they charged us for that night and 10 days later still no points. I asked to be compensated for the Uber as well. I’ll never see that. I have filed a complaint with Hilton through their Customer service department in the Philippines and disputed the charge on my credit card. I’ve spoken to three people at the hotel who all claim to be the manager. Absolutely ridiculous!
Dave R
|1 review
Horrible The entire staff are terrible people. Don't bother to stay at this Ghetto hotel. The assistant GM is dumb as a box of rocks also. This will be the worst place you ever stay. You will regret it and you will feel like you were ripped off for paying them money.
Andrew A
|1 review
Good trips Been here three times. Great location. Thankful the pool and hot tub are always ready. You have to pay for breakfast which isnt unusual in areas with lots of tourism. The parking costs $30 /day unless you pay for several days at once, then it is discounted.
Sharon L
|1 review
Bad This is the first review I have written but the experience was so bad I felt I had to. First after traveling all day I get it he hotel and they can’t find my reservation even though I had the confirmation number. Only had one room left on the ground floor which I specifically requested to not be on. The room was dirty. Hair in the sink. Blood on the comforter. I called our corporate travel and had them remove this hotel. Worst Hilton experience I have had and I am a busy senior executive who works for a large company and I travel a lot.

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