Good stay! We stayed here for 1 night to be close to the airport. The hotel has just recently re-started their airport shuttle service which was convenient. The shuttle runs every 30 minutes but advance reservations are required. The hotel is older but rooms have been renovated and were clean and comfortable. The room was very cold when we checked in so had to adjust the temperature to a more comfortable setting. The breakfast provided is a grab and go bag from the front desk with a muffin, granola bar, fruit and bottle of water. Coffee is provided in the lobby. We have stayed at many Marriott properties since the pandemic started and those we have stayed at recently are now providing a hot breakfast so we were surprised that this hotel only provides a grab and go bag. When I asked the Sales Manager about it at checkout, she said it was because of the occupancy rate. Hopefully, they will provide a better breakfast soon.

Rewards stay nightmare I stayed here using my son's Marriott rewards points. Usually I don't say anything negative because I am taking advantage of his frequent traveling/status, so I try not to create a lot of fuss. Upon arriving at the room it was discovered that one of the sheets in a double queen room had not been changed. There was blood stained on the sheets. I went down to the front desk and was directed to the property's sales manager. I did not get her name, but she was probably in her 50s with blonde hair. She treated me as though I was an unwanted pest, and pointed out that I was not the member, but staying as their guest. No apologies were given for the lack of sanitary bedding. I asked for the sheets to be changed for both beds, as a precaution. The housekeeper changed the bed that had the clear soiling, but said she was only told to change the one. I inspected the other one and it didn't appear to be dirty, so I accepted. Again, I understand that I was only a guest, taking advantage of a nice perk of my son's frequent traveling, but I do expect a certain level of sanitation and curtesy when traveling. I didn't expect to be treated as a lesser human because of my stay status.

Avoid this hotel unless it's your last resort! I purposely paid more for this hotel over competitors because the Marriott app showed that there was made-to-order eggs as well as a shuttle from the airport. Upon arriving at the airport, I waited outside at the hotel shuttle section, but it never came. So I called the hotel and the receptionist rudely told me that the shuttle hasn't been running since last year?!? Why is it on the Marriott app then?? This should be removed since it is the hotel's app! If I had booked on a third party site, I would have been completely understanding, but the hotel should be able to update the amenities on the app. And for breakfast the next morning, I was looking forward to the made-to-order eggs since that wouldn't be a "buffet" where the guests were touching all over it. Instead, I received a dry cinnamon roll (with raisins?!), a small orange, and a granola bar in pre-packaged bags. As for my room, it had several issues (which I provided to the receptionist) - the bathroom lights would flicker on and off while I was in there, the bathroom fan was making a grinding noise, the toilet handle kept getting stuck down, and the toilet would continue running unless you shook the handle a few times after every flush. This was a horrible hotel stay and I do not plan to ever stay there again, and definitely won't recommend it to others that stay in the Tampa area.

GREAT STAY I read a few negative reviews about this hotel but nothing that was of real concern to me personally so I gave them a chance. It's true that the hotel shows some minor signs of aging but I rather enjoyed the dark wood doors and general decor. Everything was perfectly clean and the beds were clean and comfortable. Two large TVs was a fun and added bonus. Also liked the larger than normal mini fridge and sink in the coffee area in the room. Everyone was friendly and the breakfast with muffins and fruit in a paper sack were just fine. There was complimentary water and coffee in the morning. Also, complimentary parking and a very reasonable rate for Tampa. Neighborhood is a good location to everything in Tampa and the airport.

Close to the airport and mall Pleasant stay for a work trip. I had a slight issue with my room, but Sandi at the front desk quickly took care of it and moved me to another room. Sandi was great and made sure that I was squared away. The room met my needs, microwave, refrigerator, free parking with ample parking space, close to the interstate and airport, and snack center if you need a late-night snack, or if you want food, there is a 24-hour subway a block or so away: very convenient location and excellent service and this property.