Sunset Vistas Two Bedroom Beachfront Suites

Ocean front ADU room was awesome We brought my father and mother in law on a vacation with our 5yr old kid. The space was perfect for young and older. The ADU accommodations were perfect for my FIL to follow us around in his scooter or wheelchair, to the pool, working elevators, and fit comfortably inside the condo. Would highly recommend this place to anyone. We also did a LARGE Costco order that was delivered head of time, and our flight was delayed. The awesome front staff made sure to receive all our items, and keep them in a refrigerator for us. I cannot say how amazing all the staff front desk and on the grounds were all superb. Thank you for an amazing stay. I hope we get to come back.

Destroyed my Birthday!! TERRIBLE, worst birthday I ever had , room was never clean, beds weren’t made, floors were filthy and this was all done after 7:00 o’clock at night when we checked in. They tried to suffice with us bottle of wine. They advertise a tiki bar but in reality it was a table with some booze and a cooler of beer. Heater in pool was broken , just a terribly experience

undisclosed charge at check-in $400 extra we booked the hotel for five nights while I was getting ready to move in for college. We paid $1170 at booking. The website Expedia said that we only had to pay $125 at check-in which was fine. Tell me why when we get there, We are not notified that there needs to be a $400 authorized hold on our card in case of any “incidentals.” We authorized it, and the money was immediately taken out and it’ll say pending. This is completely unfair. The lady then tells us that every hotel did this. No, every hotel I have been through has taken our card information and after we check out, they go throughout the room and charge our card if anything was ruined. They do not authorize the hold that takes out the money immediately out of our bank account. That is money that we need for the college moving. We also came here in May and this wasn’t the case whatsoever. There was no hold and they just kept a credit card information in case of anything. Then we Asked for a side beach view, hotel room, and received the worst view ever with the view of the beach if you squint. On the southside. Most of the beach view is blocked by other buildings. So to charge us that much and then charge us an additional $400 is outrageous. That is money that we need. room looks dated and so does the decor. Balcony is tiny. Room is much smaller than the one on the north side that we had last time

Checkout surprise Booked 3 rooms on July 8 through your 800# for 75th family birthday celebration. Never requested ADA room and thought I was booking 3 two bedroom gulf view suites. Should have been told one was ADA but more frustrated at the $79 additional cost each for the other 2 rooms. Suppose it's my fault for not looking closer when I got the booking confirmation, but shame on you for not making an effort at checkout to address my concern. You could have at least offered to meet me in the middle on price with a credit right there on my $2100 bill. I will share my experience on every social media platform I can find you on.

Awesome family trip First, I would like to say this establishment Is great from check in to the room everything is good. The only complaint I have is that the pool was too warm as the ocean was too. There were not enough umbrellas in the pool area. But beside that I will be back and definitely recommend this place. The bar onsite and the restaurant is great I would like to see the restaurant to stay open later than 5pm. Also let customer know that the restaurant delivers foods to the room.