Quality Inn Upper Sandusky

Only go here if you want bedbugs and a cold shower!!! We were in town for an event and several of our families booked together.. We received a manager approved discount but when I called to book the room the front desk clerk stated there was no discount and attempted to charge me a higher rate. I called the following day and the same female answered telling me I must’ve called the wrong hotel. I confirmed details and price with the other families and called the hotel again. After providing her with other families names she agreed to provide the discount.. it was 30.00 so I don’t feel going through all of this was necessary especially when they were already charging more than their normal rate (they clearly were aware there is an event in town) every hotel in the area was booked. We checked into the hotel and the front desk clerk stated she wanted to move us to an available non smoking room because she knew men were coming from the bar and would want the smoking room .. um ok no problem we switched to the non smoking room. We were not in the room long at all when my son noticed bugs in his bed.. you guessed it.. bedbugs _ we packed up and I went to the front desk.. she did not seem surprised by this and gave me a full refund. I would’ve slept in my car before sleeping there. I contacted the other families we were staying with, they did search their rooms and did not see any but when they mentioned this to the front desk.. the front desk clerk stated there were not bedbugs in room 212 _ I understand they aren’t going to promote that they have bedbugs but when someone from our party mentions it and they deny it instead of explaining that it was an isolated incident and they were going to address it.. that tells me they aren’t going to address it and just book another paying customer into this room. The families with us also did not have hot water.. this hotel is disgusting, I would not recommend to anyone!!!

Was awoken at 4am Would not recommend staying here, especially with children. My husband, children and I were awoken at 4:45 AM by another guest pounding on our door to open up we dropped a necklace, we didn't. I told her we were not opening the door and she continued to yell. I had to call the police because I was afraid to leave with my two young children. Once the police were checking the hotel. I started walking to the car and the other guest appeared in just a towel yelling profanities at us. The front desk was nice but seemed more concerned the police were there then a guest was acting erratically. I'm pretty sure she was a long term guest. Will never go back.

I will come here again. I was very happy with this choice. It is close to US 23 and US 30 with gas stations and fast food close by. But I was surprised with how quiet it was. I ran the blower on the air conditioner on low and never heard a truck or a door slam. The bed and pillows were comfortable. The breakfast area is smaller than some but I found enough variety for my breakfast. The staff is very friendly and helpful. I stayed a few years ago and am happy that I came back.

Dirty room that is obviously not being cleaned I took a chance on this hotel off the reviews and booked a Jacuzzi room. The front desk ladies were very friendly during check in and check out. The first red flag was a sign at the front desk that they will refund $10 if you leave a 10/10 review for them. My room seemed fine at first glance, aside from the Jacuzzi and bathroom only separated from the main room by a shower curtain. (There is no privacy in this room with the toilet - so glad I was alone.) I first noticed the shower curtain was torn in several places. The coffee maker had also not been cleaned. That made me start checking out the room. Here is what I found: *The toilet was actual urine all over the rim under the seat. *The counter hadn't been wiped off. *All of the mirrors were actually dusty and had fingerprints and grime on them. *The desk/nightstand/coffee table surfaces were dusty and had a single swipe mark from a dirty towel. They all had actual "chunks" of stuff stuck to them in various places. *The floor hadn't been swept and had lint and debris all over with lots of dust and dirt around the edges. *The top bed cover was stained and the comforter had stains on it. There is built up dust on the lights, bathroom lights, tops of mirrors and other areas that catch dust, as well as on the furniture. Unfortunately, I got there late and the room was very dim (some of the bathroom light bulbs were even burned out.) It was obvious that switching rooms wouldn't matter because housekeeping obviously just doesn't clean. I ended up cleaning the toilet and counters myself and hoped for the best. It wasn't until morning when I opened the curtains that I could see the reality of how dirty the room was. All of the other reviews on the hotel website about the odd maze hallways, security door that doesn't shut, and the odd curtains that seem to not close are all accurate, too. Choice Hotels gave me points for a free stay when I called them over this. I appreciated that and hope that they follow up with this particular hotel.

Very nice hotel in Upper Sandusky Nice, comfortable hotel in upper Sandusky, right off route 30. McDonald’s and Burger King near as well as two gas stations right next to hotel. Located only one to 2 miles from downtown upper Sandusky. Very nice and clean and comfortable room. Breakfast area nice. Enjoy!