Georgian Court Hotel, WorldHotels Elite

Great location Very nice location, right across from BC place, room was very clean,staff very friendly, we had a issue with the coffee maker and it was taken care of right away, we were not facing the road and the room was very quite. I would definitely recommend especially for games and concerts

Good location. Well located particularly for the stadium and a short walk from Gasstown. Good sized and well furnished rooms. Pleasant staff. Mike UK

Less than a Four-Star September Stay Our stay at the Georgian Court Hotel in Vancouver was underwhelming. For a four star hotel, I feel it was overvalued for the price. Newly renovated? I think it's premature to make that claim in writing: there was construction in front of the hotel---not the hotel's doing, granted---but also we walked into the hotel lobby greeted by a wall of plywood to our left, and a large sign acknowledging and apologizing for construction. The amenities and service were very average, including 9/26 when we arrived back to our room at 3 pm, exhausted from a day of walking the city, to find out our room hadn't been serviced. (We remained in the room while the maid refreshed the towels and coffee supply.) Lastly, and I don't want to be too tough on the maintenance people, but it was hard to look out on Vancouver through that streaked window, during out four day stay there.

Good hotel comfortable and convenient Stayed here 4 nights before boarding Rocky Mountaineer. Spacious well equipped room. Slept well. Staff friendly and helpful. Had 3 v reasonably priced generous breakfasts and two good dinners in Frankie’s restaurant on ground floor. Housekeeping slightly iffy, but issues quickly sorted. Location is slightly away from centre (10 mins walk) but hop on/off bus stop v close

Disappointed in service The hotel itself, the location, cleanliness, decor, comfort of the rooms, etc. is lovely and we couldn’t fault it. Unfortunately it was the service received at the front desk and Frankie’s restaurant that were so disappointing and let you down. We had a late flight and I’d asked on check in if we could arrange a late checkout, we’d be happy to pay for this service (didn’t expect it for free) or even if we could book an extra night. Was told to check the next morning. Did that and was told ‘no can do’, sorry, there were no rooms available. Fine, but why not just tell us that the day before then? When I asked to book another night (I could see there was availability on trivago and other booking sites) and could we either stay in the same room or move to another room, was told no, we would need to check out and then only recheck in again at 4pm. No attempt was made to help with various options/offer solutions or go the extra mile- just nope, sorry, move along. I worked in hospitality in guest relations for many years, so know what’s possible/not possible. I would have said, yes please rebook and I’ll contact housekeeping and see if they can get you into another room early, or at least tried to make a plan to keep my guests happy and try help where I could. Not the service I expected from a 4* hotel. Then we go to Frankie’s for breakfast. The place is packed. Told we need to sit at the bar, but a whole section of restaurant is open and empty. When asked if we could sit there (not keen on the bar), told nope, that section is only available for dinner. Fine, go to the bar, only to see other diners in the section they say is closed, having their breakfast. apparently they can’t reset those tables in time for dinner service at 6pm. To add to our overall irritation, the coffee machine is broken, so no coffee, besides filter, either. Completely irritated with the entire experience, we up and left and went to the Hilton hotel for breakfast, which was amazing and staff absolutely lovely. Wish we’d paid a bit more and stayed there instead.