SHG Hotel De La Ville

Vicenza, Veneto Italy

SHG Hotel De La Ville
4
Availability
Phil B
2 years ago
The building might need a refresh but the staff and service do not. The staff and service were impeccable. Yes the hotel needs a refresh, but I don’t stay at a hotel to look at the fittings. What i want when traveling overseas and staying in a hotel is some assistance and advice. At this hotel the hospitality of the staff more than made up for any shortcomings of the building. Nothing was too much trouble. The maître d hotel enjoyed his work and the staff were great with their supporting service. The food and drinks were again fabulous. Yes, you can’t pick your neighbours as some comments alluded to, but they ended up more like entertainment.

Amenities

Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property LocationA stay at SHG Hotel De La Ville places you in the heart of Vicenza, within a 15-minute walk of Giardini Salvi and Municipal Theater of Vicenza. This luxury hotel is 1 mi (1.5 km) from Church of Santa Maria Nuova and 1.1 mi (1.8 km) from Chiesa di San Lorenzo.

RoomsMake yourself at home in one of the 118 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

AmenitiesTake advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

DiningSatisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Business, Other AmenitiesFeatured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 4 meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Christine H
It's ok This hotel was ok - clean and well maintained. But the breakfast for our group was not that great (especially compared to other hotels we used on this tour). The first day there was no hot water, but that was fixed by day two. Walking into Vicenza was easy enough and the train station isn't that far away.
Phil B
The building might need a refresh but the staff and service do not. The staff and service were impeccable. Yes the hotel needs a refresh, but I don’t stay at a hotel to look at the fittings. What i want when traveling overseas and staying in a hotel is some assistance and advice. At this hotel the hospitality of the staff more than made up for any shortcomings of the building. Nothing was too much trouble. The maître d hotel enjoyed his work and the staff were great with their supporting service. The food and drinks were again fabulous. Yes, you can’t pick your neighbours as some comments alluded to, but they ended up more like entertainment.
pcastaneda13
A four-star dreaming of being a two-star. A four-star dreaming of being a two-star. I am sure that, maybe in its heyday, Hotel de la Ville was a prime business. Clearly, those days are long gone. The rooms, the corridors, the building in general is clearly dating, but management resorts to one of the oldest tricks in the trade: keep a decent lobby, just to save face. Quite large (50, 80 even 160 people) overnight groups from places not known for their high sanitation standards travelling on low-cost tours along with guests more used to hostels than hotels, some of them carrying huge dogs, seem to be its market niche. Imagine. In all fairness, Hotel de la Ville delivers the quality corresponding exactly to the price it charges, thus meaning: cheap is cheap and a four-stars, in reality, is a two-stars. I should not complain either about a €3 breakfast even if it includes staled cornetti, runny scrambled eggs, expired milk, badly kept yoghurt, awful coffee and ¾ foam, rather cold capuccinos or a $80 room with bad housekeeping. To add insult to injury, Hotel de la Ville is located in a tough neighborhood where strange, suspicious characters from a shelter next door continuously hover around the property, especially at night.
edmancs
Hotel in Vicenza Nice hotel within walking distance to the train station/but terminal. Underground parking in secure garage. Our travel agent made arrangements for this hotel. Family of 4. Nice breakfast. Places to eat as well as a grocery store are nearby. Nice size rooms. Hotel restaurant offers an evening meal.
Chantelle F
Outdated and Disgusting I don't know how this hotel has four stars, but the room isn't very clean, there are stains on the furniture, and the room smells of cigarettes although listed as non-smoking. In our group of 60 individuals, at least half of us had the same kinds of problems. Originally, I was going to rate this as 2/3 stars, but overnight one of the rooms booked by our group was broken into from the balcony. Luckily our room is not nearly as bad as some others but would NOT recommend staying for anyone.

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